Intermediate Computer Operator

• JOB OPENING #: 9819

POSITION TITLE: Intermediate Computer Operator

DEPARTMENT: Global Technology Organization

• POSITION SPECIFICATIONS:
• Technical school or associate degree or equivalent experience (1-2 years of data processing environment) required.
• Bachelor's degree or related experience preferred
• One year experience in computer operations preferred
• Working knowledge of the production layered applications required
• Working knowledge of all the computer systems, both hardware and software required

MAJOR DUTIES:

• Work in the operations team who provide 24X7X365 onsite support of the data centers, remote offices and technical infrastructure.
• Perform passwords changes
• Participate in data center failover exercises
• Participate in patch weekends
• Coordinate and participate in equipment installations and decommissioning (racking equipment/power/fiber/network)
• Perform cable installations and removals in accordance with cable management best practice and change policy.
• Monitor, measure, record and trend all data center environmental factors (Temperature, power, cabinet slots, etc.).
• Ensure that all hardware and software problems/issues are logged (tickets) and the appropriate people are notified (On call support), and process is followed.
• Provide off hours (Service Desk) support.
• Provide off hours (UK London Office) support.

HOURS/LOCATION:

• Tuesday to Saturday 11:00 p.m. - 7:00 a.m. (over time as required)
• Primary Location: Southpointe location - Canonsburg, PA 15317
• Secondary Location: Federated Hermes Tower - Pittsburgh, PA 15222

EXPLANATORY COMMENTS:

• Demonstrate a cooperative attitude with clients, coworkers and vendors.
• Demonstrate effective interpersonal and communication skills.
• Demonstrate flexibility and the ability to work as a member of a team.
• COMMENCEMENT DATE: 09/29/2026

Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm's equal employment opportunity statement, Federated Hermes will also comply with applicable government contractor obligations, including ensuring veterans and qualified people with disabilities are considered for employment and promotional opportunities consistent with current federal, state and local laws and regulations. Federated Hermes will also make reasonable accommodations for the religious practices or beliefs of applicants and employees, as well as for mental health or physical disability needs.

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