Analysis Skills, Auditing, Calendar Management, Communication Skills, Computer Science, Conflict Resolution, Disaster Recovery, Documentation Standards, Establish Priorities, IBM System/Spool Display and Search Facility (SDSF), IBM TSO/ISPF, Insurance Documentation, Interpersonal Skills, Mainframe Computer, Maintenance Services, Problem Solving Skills, Production Control, Production Schedule, Quality Assurance, Quality Management, Regulations, Safety/Work Safety, Schedule Development
Job Title
Key Duties, Accountabilities and Responsibilities:
- Coordinating and scheduling the daily batch workload.
- Coordinating disaster recovery schedules and enterprise wide scheduling calendars.
- Maintain quality assurance of scheduling documentation and standards.
- Conduct audit control for production scheduling databases.
- Provide frontline support for incoming scheduling calls and service request.
- Effectively applies fundamental concepts; works on assignments of moderate scope and complexity, with limited oversight; makes recommendations for changes to procedures, and performs varied work, requiring a good deal of originality or ingenuity.
- Developing additional behaviors of conflict management, analytical problem solving, and prioritization and planning.
- Other duties as assigned based on divisional needs.
- Conforms with and abides by all regulations, policies, work procedures, instruction, and all health and safety rules.
- Exhibits regular, reliable, punctual and predictable attendance.
Required Qualifications/Skills/Experience:
- Associates degree in computer science or equivalent work experience.
- Minimum of three years experience in mainframe and/or distributed scheduling.
- Intermediate level of mainframe experience including TSO, ISPF, SDSF and other operational functionality.
- Has a high level of interpersonal and communication skills and displays a self-driven, proactive work ethic while exhibiting extensive problem solving skills and initiative.