Intern, AI and Digital Innovation

Oxfam America, Inc.

Boston, MA

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Automation, Career Counseling, Communication Skills, Computer Science, Computer Security, Conversation Engine, Detail Oriented, Documentation, Emerging Technology, English Language, Frequently Asked Questions (FAQ), Information Technology & Information Systems, Information/Data Security (InfoSec), Inventory Management, Management of Information Systems/Technology (MIS), Microsoft Office, Microsoft Windows Operating System, Multicultural, Nonprofit, Organizational Skills, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Project Tracking, Project/Program Coordination, Proof of Concept, Service Delivery, Spanish Language, Staff Training, System Integration (SI), Team Player, Technical Support, Testing, Use Cases, Writing Skills
LOCATION
Boston, MA
POSTED
30+ days ago

Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. We demand equal rights and equal treatment so that everyone can thrive, not just survive.

COORDINATES WITH

Accelerate Digital Agility Planning Team (ADAPT), TIM and other departments as needed

PURPOSE OF THE POSITION

This internship provides a practical, hands-on learning opportunity with applied AI, organizational change initiatives, and the use of emerging technologies in a social justice and nonprofit context. The AI and Digital Innovation intern will support coordination, experimentation, and responsible adoption of artificial intelligence (AI) tools and workflows across the organization. Working closely with the ADAPT team, they will help track ongoing AI initiatives, support training and capacity building efforts, and assist integration of practical and ethical AI practices into everyday work. In this role, the intern will document AI experiments, configure and test chatbots and AI-enabled workflows, support staff learning, and help ensure AI initiatives are aligned with Oxfams mission, values, and responsible technology principles.

PRIMARY RESPONSIBILITIES

AI Initiative Coordination & Tracking

Support coordination of AI Discovery Lab and Study Group

Maintain an inventory of ongoing and proposed AI initiatives across teams

Track use cases, pilots, lessons learned, and outcomes of AI experiments within Oxfam and the NGO world.

Responsible AI Experimentation & Tool Testing

Support small pilots and proofs of concept under guidance from the ADAPT team

Research and experiment with chatbots, generative AI tools, and AI-assisted workflows (e.g., research, communications, analysis, internal processes)

Test and evaluate AI tools for usefulness, risks, accessibility, and alignment with organizational values

Research and help surface risks, limitations, and unintended impacts of AI tools

Assist with documenting responsible AI practices and internal guidelines

Training & Staff Enablement

Help design, coordinate, or support staff training on AI tools and responsible use (including sessions led by the ADAPT team or external partners)

Develop simple guidance materials, job aids, or FAQs for staff learning AI tools

Provide light-touch support to staff experimenting with AI (e.g., office hours, documentation, resource sharing)

POSITION EXPECTATIONS

  • Demonstrates Continuous Learning: Stays current with professional standards, trends, and tools in IT systems, and service delivery.
  • Collaborates Across Teams: Works effectively in a collaborative, multicultural, and hybrid environment, fostering a problem-solving culture.
  • Centers Equity and Justice: Applies an understanding of gender justice, racial equity, and inclusive practices to technology support.
  • Promotes a Safe and Accountable Culture: Upholds Oxfams safeguarding standards and contributes to a safe, respectful, and secure workplace. Ensure data security and compliance in system and integration practices.

EDUCATION

Current undergraduate student pursuing a degree in computer science, information systems management or related work or equivalent combination of work experience, education, and training.

EXPERIENCE AND CORE COMPETENCIES

Demonstrated interest in AI, emerging technologies, and their real-world applications

Familiarity with generative AI tools (e.g., ChatGPT or similar), chatbots, or AI-assisted workflows

Attention to detail with strong organizational skills

Ability to explain technical or complex concepts in clear, accessible language

Strong oral and written communication skills

Ability to work independently while collaborating across teams

Familiarity with MS Office suite, Windows 11 OS

PREFERRED QUALIFICATIONS

Hands-on experience experimenting with AI tools, chatbots, or automation workflows

Experience coordinating projects, tracking initiatives, or maintaining documentation

Exposure to training, facilitation, or peer learning (formal or informal)

Understanding of ethical, responsible, or inclusive technology practices

Experience in a nonprofit, social impact, or mission-driven organization

Basic familiarity with data privacy, information security, or digital governance concepts

This internship is available for the Fall and Spring terms.

Oxfam America is a Gender Just organization and an equal opportunity employer. We welcome all qualified applicants and do not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation, gender identity, or gender expression. We provide reasonable accommodations to applicants with disabilities upon request.

Safeguarding & Conduct

Oxfam America is committed to providing a safe, respectful, and inclusive workplace for all. We have zero tolerance for any form of sexual exploitation, abuse, harassment, discrimination, or misconduct. All offers of employment are contingent upon satisfactory references and appropriate pre-employment checks in line with Oxfam Americas Safeguarding Policy. As a participant in the Inter-Agency Misconduct Disclosure Scheme (MDS), we may request information from previous employers regarding findings or investigations related to SEAH-related misconduct.

Recruitment Fraud Warning

Oxfam America never requests payment, bank information, or personal financial details from candidates at any stage of the recruitment process.

E-Verify

We are an E-Verify employer.

For more information:

  • E-Verify Participation Poster: English / Spanish
  • E-Verify Right to Work Poster: English | Spanish

About the Company

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Oxfam America, Inc.