Description
The Attorney General is the chief legal officer of the State of Maryland. The Office of the Attorney General (OAG) has the general charge, supervision, and direction of the State’s legal business, acting as legal advisors and representatives of the major agencies, various boards, commissions, officials, and institutions of State Government. The OAG also protects the public by civil enforcement of antitrust, civil rights, consumer protection, and securities laws and regulations and by the prosecution of organized crime, Medicaid fraud, environmental crimes, insurance fraud, state tax evasion, and other statutorily assigned matters. As Maryland’s 47th Attorney General, Anthony G. Brown leads the Office with a critical focus on equity, justice, and fairness.
The OAG is seeking interns for the Mediation Unit within our Consumer Protection Division. As an intern in this unit, your primary responsibility will be to mediate written consumer complaints filed with our office on a wide range of issues. You will be assigned your own caseload and will work closely with your supervisor to review documentation, analyze the facts, develop effective mediation strategies, and communicate with consumers, businesses, and other parties to help resolve these matters.
The Division also operates a public hotline that community members can call to discuss concerns, inquire about a business’s complaint history, or seek guidance regarding their rights and potential remedies. Many of these conversations lead to written complaints, which are then assigned to interns for follow‑up and mediation.
During your internship, you will work closely with the Unit’s professional staff, as well as volunteers and fellow interns from undergraduate, graduate, and law programs across the region. Successful interns demonstrate strong oral and written communication skills, the ability to work independently, a genuine interest in helping people, effective public‑facing communication, and an enthusiasm for problem-solving.
Commitment To Diversity, Equity, Inclusion, And Belonging: The Office of the Attorney General views equity, diversity, inclusion, and belonging as the pathway to achieving professional excellence and fostering and maintaining a culture where every employee can thrive. We strive to create a community that draws upon the best pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. We honor, respect, and celebrate all differences, both visible and invisible, and are committed to recruiting, retaining, and promoting individuals who have historically been underrepresented in the practice of law and professional careers.
Equal Opportunity Employer: The OAG is an equal opportunity employer that encourages all interested persons to apply regardless of race, color, religion or belief, ancestry, national origin, age, marital status, sexual orientation, gender identity and/or expression, disability, pregnancy, family or parental status, veteran status, genetic information, or any protected category prohibited by local, state or federal laws.