Intern - IT Help Desk

J. Fletcher Creamer & Son Inc. is currently looking for an IT Help Desk to support company employees with their digital needs.The position is based in our Hackensack NJ office.ResponsibilitiesInstallation and configuration of new workstations notebooks tablets digital copiers printers telephones desk and cellular etc. IT Assets. Maintain equipment in good working order and coordinate the repair of equipment. Perform asset management and hardware audits for all IT assetsProvide help desk assistance to users. Investigate repair and troubleshoot problems reported by users. Coordinate repairs and purchases with vendors. Assist with networking projects assigned by Network Administrator.Troubleshootperformance component-level repair of PCs laptops such as installation and configuration of device componentsProvide initial training on user usage logins network drives printers other IT Assets and current list of available softwarePosition may require travel to job sites and remote offices company will provide vehicle for business travelQualifications includeIn pursuit of a technical degree or equivalent experienceExperience with Microsoft Windows 10 and Android environmentsMicrosoft Office Products Outlook Word Excel PowerPoint Project Visio Teams SharePointMicrosoft Configuration ManagementServiceNowMDM software Airwatch or IntuneAble to effectively communicate orally and in writing technical information to non-technical audiencesStrong interpersonal and listening skillsAble to operate effectively in a team environment with both technical and non-technical team membersAble to operate with minimal supervision to manage time effectively to set priorities appropriately schedule calls to maintain professional demeanor under stressIf you require sponsorship now or in the future please discuss with recruiting or hiring team during interview process.We celebrate diversity and are committed to creating aninclusive environment for all employeesEqual Opportunity Employer including disabled and veterans.