Job Location: Anchorage, AK 99518Position Type: InternshipJob Category: College RecruitingPosition Summary The property management Intern Office position requires an energetic and motivated individual. Qualified candidates for the Intern Office position must enjoy working with people and demonstrate a strong desire to learn and engage in aspects of residential property management. A successful Intern Office associate is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.Primary Responsibilities Learn the essential skills required to operate a multi‑family apartment community, gaining broad exposure to all aspects of residential property management by the end of the internshipShadow and collaborate with team members across key property roles—including customer service, leasing, marketing, and maintenance—to understand how each function contributes to the overall success of the propertyDeliver outstanding customer service by responding to resident concerns and contributing to a positive community environment through effective conflict resolutionConduct market research and competitive property analysis; help implement marketing and leasing strategies based on findingsDevelop and apply sales techniques to identify prospective residents, respond to electronic and phone inquiries, and conduct property toursGain an understanding of property budgeting and financial management; learn what actions are necessary to achieve monthly and quarterly financial targetsBecome familiar with routine and preventive maintenance needs, landscaping, and the impact of utilities on operational efficiencyUnderstand how preventative and responsive maintenance practices positively impact the property's bottom line, resident retention and customer service ratingsAssist with scheduling, inspecting and updating timely completion of pre‑moves outs, make‑readies, and service requests in coordination with maintenance staffParticipate in employee engagement efforts, team‑building, training sessions and intern‑focused events to deepen knowledge of property management proceduresSupport the team by preparing resident communications, such as notices for maintenance, inspections, or property updates; place phone calls as neededAssist in reviewing monthly financial performance reports and collaborating with the onsite leaders and team to develop strategies for budget compliance, revenue optimization, and expense controlProactively seek opportunities for growth and development in property management and leadershipEnsure market‑ready apartments, common areas and amenities meet Weidner's standards for cleanliness and readiness dailyHelp distribute resident notices and correspondences while upholding confidentiality and protecting sensitive informationAccompany vendors to occupied and vacant units when necessary, ensuring property communication and accessSupport the lease renewal process and contribute to resident retention effortsMaintain a clean, organized and professional appearance of the leasing office at all timesCreate, store and maintain residential files, while ensuring strict confidentialityCollect revenues; including rents, deposits and feesAccept and document service requests; follow up upon completionFollow all company key logging and storing proceduresRegular and effective communication with MIT Program Manager / Community Director / Area Director / Regional DirectorPromote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illnessInspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediatelyQualifications Currently enrolled in or recently graduated from a 4‑year accredited programInterest in property management careerAbility to work in a fast‑paced professional environment and be customer service orientedDependable, organized and ability to make good judgments; have excellent interpersonal communication skillsAbility to problem‑solve and bring innovative ideas to challenges; handle stress effectivelyExcellent time management skills; able to complete tasks in a safe and efficient mannerAbility to work in a fast‑paced environment with strong motivation to learn & contribute on a daily basisExperienced in Microsoft products (Word, Excel, PowerPoint and Outlook)Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal lawsPrompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all timesWork effectively and cooperatively in a team environment and/or independentlyAbility to work outside of normal scheduled hours as neededWilling and able to be assigned to other Weidner properties as neededWorking knowledge of English; detail oriented, well organizedMust agree to a criminal background check and sign an agreement for voluntary drug testingDriver's license and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work#J-18808-Ljbffr