Intern - Philanthropy Operations and Services

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Intern provides administrative and gift-processing support to the Foundation's Philanthropy Operations & Services team. This temporary position will support Chapters Health Foundation (CHF) during the transition to third-party caging and lockbox services. The position is responsible for the accurate and timely handling of incoming philanthropic mail, document imaging, batch uploads, donor acknowledgment letters, database maintenance activities, and other administrative functions that support gift processing and donor stewardship.

Essential Duties and Responsibilities:

Mail Processing & Distribution

Receive, open, date, sort, and appropriately distribute incoming Foundation mail for CHF and CAP.

Identify checks, donor correspondence, planned giving documents, event-related gifts, and other materials requiring special handling.

Scan and image gift documentation and supporting materials according to established Foundation procedures.

Ensure scanned documents are complete, legible, and associated with the appropriate gift-processing workflow.

Sort and distribute mail to the appropriate Foundation team members or departments.

Handle donor information and financial documents with appropriate confidentiality and security.

Qualifications:

• Current enrollment in graduate or undergraduate degree program
• Proficiency in MS Office Suite, Outlook, and Internet applications
• Strong verbal and written communication skills
• Good analytical, prioritizing, and organization skills
• Ability to develop and maintain professional, collaborative relationships with business partners
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines, and reporting
• High degree of confidentiality

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Supports day-to-day operations developing a general understanding of all aspects of administrative functions including policies, procedures, and processes.
• Gains exposure to various business functions specific to business group.
• Gathers information and performs research.
• Assists with reports, letters, documents and other forms of communication.
• Observes processes and makes recommendations for improvements.
• Provides assistance with special projects, as needed.
• Performs other duties as assigned.

Compensation Pay Rate:

$18.00

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.