Internal Communications Coordinator

Blue Cross Blue Shield of Kansas

Topeka, Kansas

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JOB DETAILS

SKILLS

AP Stylebook, Analysis Skills, Blog, Campaigns, Communication Skills, Content Development, Corporate Compliance, Cross-Functional, Customer Experience, Dental Insurance, Feature Stories, Fitness, Follow Through, Identify Issues, Incentive Programs, Intranet, Legal, Literacy, Maintain Compliance, Marketing, Metrics, Microsoft Product Family, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Project Planning, Regulatory Requirements, Social Media, Team Player, Time Management, Training Program, Training/Teaching, Vision Plan, Writing Skills

LOCATION

Topeka, Kansas

POSTED

4 days ago

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
FamilyComes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
Professional Growth Opportunities: Advance your career with ongoing training and development programs.
Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

Base compensation is only one component of your competitive Total Rewards package
Incentive pay program (EPIP)
Health/Vision/Dental insurance
6 weeks paid parental leave for new mothers and fathers
Fertility/Adoption assistance
2 weeks paid caregiver leave
401(k) plan matching up to 5%
Tuition reimbursement
Health & fitness benefits, discounts and resources

Job Summary

The Internal Communications Coordinator is responsible for supporting the Internal Communications team in the planning, coordination and execution of internal communications content and tactics. The position supports the company's internal communications efforts, helping build and maintain the company's positive image and relationships with key internal stakeholders.

"This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."

What you'll do

Help create, review and coordinate communication plans and content for leaders and employees through various established communication channels and tactics (feature articles, talking points, blogs, social media content). Ensure compliance with Corporate and AP style and plain talk to support health literacy.
Coordinate internal-facing projects, manage confidential information and release content in a timely, professional manner.
Support social media and digital strategy, which may include community management, content development and analytic reporting.
Manage and coordinate cross-functional work through sister studios (Marketing, Customer Experience, Digital Experience): Coordinate with MX/EX partners to ensure communication activities comply with legal and regulatory requirements.
Manage and ensure projects run smoothly, achieve their objectives and contribute to the overall success of the company's communications strategy. Identify projects that should be reflected in WorkFront.
Assist the Internal Communications team including weekly reporting summaries and KPI reports for campaigns.

What you need

Knowledge/Skills/Abilities:

Strong written and verbal communication skills, with the ability to tailor messages for diverse internal and external audiences using clear, appropriate tone and voice.
Working knowledge of audience identification, channel selection, message development, accessibility considerations, and brand standards to support effective communication planning and execution.
Ability to manage day-to-day stakeholder communications, clarify needs, document decisions, and appropriately escalate risks or conflicts.
Ability to coordinate work across teams, track dependencies, and partner proactively to ensure shared accountability and follow-through.
Ability to build and maintain communication project plans, timelines, status updates, and approval workflows aligned to objectives and key messages.
Proficiency in Microsoft 365 tools and common communication and content platforms to support coordinated workflows, timelines, and reporting.
Ability to track, compile, and summarize communication metrics (e.g., email performance, intranet engagement, digital analytics) and communicate insights clearly.
Strong attention to accuracy, clarity, grammar, formatting, brand alignment, and accessibility, with the ability to identify issues early and coordinate c

About the Company

Blue Cross Blue Shield of Kansas

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