Internal Communications Strategist

Blue Cross and Blue Shield Association

Chicago, IL

JOB DETAILS
SALARY
$113,573–$163,364.04 Per Year
SKILLS
AP Stylebook, Artificial Intelligence (AI), Best Practices, Change Management, Detail Oriented, Diversity, Event Management, Healthcare, Intranet, Legal, Matrix Management, Metrics, Microsoft SharePoint, Multimedia, Multitasking, Organizational Skills, Performance Analysis, Performance Reviews, Policy Evaluation, Presentation/Verbal Skills, Problem Solving Skills, Product/Service Launch, Project/Program Management, Proofreading, Quality Management, Search Engine Optimization (SEO), Strategic Planning, Team Player, Technical Support, Test Plan/Schedule, Time Management, Visual Communication, Willing to Travel, Writing Skills
LOCATION
Chicago, IL
POSTED
30+ days ago

• Proactively creates and execute internal communication strategies and plans that are aligned with companys goals and values, applying communication best practices and making recommendations based on metrics. • Writes and distributes company wide communications and adapts content for email messages, intranet content, video/visual presentations and all-employee meetings, ensuring consistency while maximizing engagement and understanding; maintains active and collaborative relationships with HR, working close with the team to recommend strategies related to employee engagement, total rewards, learning, policies and performance evaluation. • Creates and curates user-friendly, organized and accessible content for the intranet/digital channels, structuring content, leveraging multimedia communications, optimizing search functionality and maintaining a consistent layout; deploys new technology to engage employees in a hybrid workplace, such as generative AI, and works with IT to develop and test technology that supports communications and facilitates the roll-out for all employees. • With the leaders, synthesizes intricate business information into clear, concise messages that employees can easily understand. • Collaborates with business partners to organize and manage internal events such as town halls, meetings and learning opportunities that support communication strategies.

The posting range for this position is: $113,573.00-$163,364.04

Qualifications:

Education • Required Bachelors Degree or equivalent work experience

Experience • Required 7+ Years communication experience in support of employees

Knowledge Skills and Abilities • Proficient ability to use SharePoint, M365 apps, multimedia, generative AI and visual communication channels • Ability to translate technical and complex information • Relationship building skills and ability to work in a collaborative environment • Ability to work well under pressure, with demonstrated success at working under deadlines with tight time frames • Ability to multi-task and thrive in challenging situations that require creativity, drive and commitment • Problem-solving skills • Oral and written skills • Proofreading skills and knowledge of AP Style with an acute eye for detail and quality • Project management skills

Extra Posting Information: • 7 years communication experience in support of employees. • Experience integrating diversity, equity, and inclusion principles in all communications. • Experience with employee engagement communications. • Experience with data-driven approach to communications. Experience with change management. • Preferred experience working in a large, matrixed organization. • Preferred experience working in health care industry.

#LI-Hybrid

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidates position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.

About the Company

B

Blue Cross and Blue Shield Association

At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Insurance
WEBSITE
https://www.bcbs.com/about-us/careers