Internal Investigations Manager - Risk, Travel and Expense Reimbursement Audit

Amazon.com Inc

Arlington, VA

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Best Practices, Communication Skills, Cross-Functional, Detail Oriented, Employee Relations, Finance, Fraud Investigation, Interviewing Skills, Law Enforcement, Leadership, Legal, Mentoring, Problem Solving Skills, Process Improvement, Reimbursement, Risk, Risk Analysis, Risk Management, Standard Operating Procedures (SOP), Trend Analysis
LOCATION
Arlington, VA
POSTED
4 days ago

Join Amazon"s Travel and Expense Reimbursement Audit (TERA) team and help protect one of the world"s largest businesses from employee fraud, abuse, and financial misconduct. As a Risk Manager, you will lead high-impact audits and investigations that influence business decisions, strengthen internal controls, and shape how Amazon detects and responds to fraud globally.

The successful candidate is a problem solver who approaches problems with relentless tenacity, has exceptional attention to details and works effectively with diverse stakeholders and senior leadership.

This is a highly visible role that combines investigative expertise, analytical problem-solving, and strategic risk management. You will have end-to-end ownership of the entire audit process. As a trusted advisor to stakeholders such as HR, Legal, business and Finance leaders, you will drive audit and investigations outcomes while balancing customer trust, fairness, and risk.

Beyond individual audits and investigations, you will identify emerging fraud trends, uncover systemic control gaps, and partner with cross-functional teams to improve processes, strengthen fraud detection, and prevent future losses. If you thrive in solving complex problems and making a measurable impact at scale, this is an opportunity to shape the future of fraud risk management at Amazon.

Key job responsibilities

  • Lead complex fraud and abuse investigations, independently analyzing evidence, conducting investigative interviews, and making legally defensible findings and disciplinary recommendations.
  • Partner with HR, Employee Relations, Legal, Finance, and business leaders to align on investigation outcomes, influence decisions, and communicate findings to senior leadership.
  • Investigate high-impact cases, exercising sound judgment to assess fraud risk, protect Amazon from legal and reputational risks, and support internal and external counsel and law enforcement when appropriate.
  • Identify emerging fraud trends and root causes, partnering with cross-functional stakeholders to strengthen controls, mitigate risk, and prevent future losses.
  • Serve as a subject matter expert by mentoring investigators, developing SOPs and best practices, and driving AI-enabled fraud detection through data-driven rule development, experimentation, and continuous optimization in partnership with technical teams.

A day in the life

Your day may start by reviewing an active investigation, analyzing evidence, or preparing for an interview - but expect the unexpected. In this role, priorities can shift quickly as new cases, stakeholder questions, or emerging risks come up. Every investigation is different, bringing new challenges and opportunities to learn. You"ll collaborate with a global team of investigators across the U.S., UK, India, China, and the Czech Republic, sharing perspectives, engaging in healthy debates, and supporting each other as a close-knit team. No two days are the same, and that"s what makes this role exciting.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles