Internal - Lead Clinical Pharmacist

Company overview

MOBE helps people discover new ways to live healthier.We are the whole-person, cross-condition solution that goes further to deliver better health and lower overall costs through evidence-based individual health guidance and pharmacist-led medication management. We empower individuals to make meaningful changes that improve their health and overall well-being. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we uncover opportunities, overcome challenges, and motivate people to transform their lives.

At MOBE our team is our most significant asset. We cultivate a culture grounded in curiosity, innovation, and growth. We encourage new ideas, fresh solutions, and meaningful impact. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally. We extend this approach to our partners and communities, seeking to increase understanding and expand opportunities across all groups.

Responsibilities

50% - Direct Patient Care (20 hours/week)

• Deliver pharmacist-led comprehensive medication management services through direct patient engagement
• Conduct comprehensive medication reviews, adherence interventions, and clinical consultations
• Manage complex and high-risk patient cases requiring advanced clinical judgment

25% - Quality Improvement & Clinical Oversight

• Conduct call quality audits for Pharmacist and PSS teams
• Provide structured coaching and feedback to improve clinical performance
• Identify trends, gaps, and opportunities for improvement
• Support implementation of quality initiatives and performance standards
• Ensure documentation consistency and alignment with clinical and accreditation expectations

20% - Projects, Workflow Optimization & Cross-Functional Support

• Lead and support workflow optimization initiatives across pharmacy services
• Support team members with at-risk scenarios, clinical escalation pathways, and clinical consultation
• Serve as a clinical education resource for pharmacists and care teams
• Maintain governance of:
  • Medication Services SharePoint
  • Clinical Guide Hub and internal resources
• Act as liaison to Clarest Path (CSS) and cross-functional teams
• Contribute to development and refinement of clinical workflows, tools, and protocols

5% - Onboarding, Training & Team Development

• Support onboarding and training of new pharmacist hires
• Serve as a resource for clinical workflows, systems, and best practices
• Assist with development of training materials and onboarding processes
• Promote ongoing skill development and clinical excellence

Distribution of work is subject to change based on the current needs of the business.