Aircraft Maintenance, Business Growth, Communication Skills, Customer Escalations, Customer Relations, Customer Service Operations, Customer Support/Service, Dental Insurance, Detail Oriented, Disability Insurance, Documentation, English Language, Flexible Spending Accounts, High School Diploma, Information Technology & Information Systems, Inside Sales, Interpersonal Skills, Life Insurance, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Organizational Skills, Presentation/Verbal Skills, Production Control, Purchasing/Procurement, Quality Control, Reporting Skills, Request for Proposals (RFP), Revenue Growth, Revenue/Sales Reporting, Sales, Sales Management, Sales Prospecting, Sales Support, Track Customer Issues, Typing, Writing Skills
HEICO Component Repair Group, a global leader in the overhaul and repair of aircraft components, is looking for an Internal Sales Representative to support our sales and customer service operations.
This role serves as the primary point of contact for customers. Daily activities include responding to customer inquiries, processing sales orders, preparing quotations, monitoring order status, and maintaining customer records.
Key Responsibilities
- Prepare and process customer quotations, sales orders, and related documentation
- Maintain accurate customer records, sales data, and order information within company systems
- Coordinate with purchasing, production, quality control, and shipping departments to support customer requirements and delivery schedules
- Monitor open orders and proactively communicate status updates to customers
- Respond to customer requests for proposals, quotations, and product information
- Support sales initiatives by identifying opportunities for repeat business and customer growth
- Resolve customer concerns and escalate issues as appropriate to management
- Generate sales reports, maintain documentation, and assist with administrative sales activities
Skills and Education Experience
- High school diploma or GED required
- Strong English written, verbal, and interpersonal communication skills
- 2 to 3 years of experience in customer service, sales, account management, or sales support
- Proficient in MS Office Applications such as Excel, Word, & Outlook
- Strong organizational skills and ability to manage multiple tasks
- Ability to work independently and collaboratively within a team
- Strong attention to detail and commitment to accuracy in documentation and customer communications
Physical Requirements
- Ability to remain stationary for extended periods of time
- Frequent use of hands and fingers for typing, filing, and operating office equipment
- Occasional standing, walking, bending, and reaching to retrieve files or office materials
- Ability to lift up to 10lbs.
- Visual ability to read documents, computer screens, and detailed reports
- Exposure to a professional office and manufacturing environment with occasional noise from production areas
This is a great position for someone who loves challenges, a chance to learn an exciting business, and looking for an opportunity to grow within a successful company.
HEICO Corporation offers competitive compensation and excellent benefits:
- Health, Vision, & Dental insurance
- 401(k) with company match
- Disability & Life insurance
- Flexible spending accounts
- Paid time off and paid holidays
Interested candidates may apply online or receive assistance in person at 7875 NW 64th Street Miami, FL 33166. Please contact Human Resources at 305-463-0455 if you require further assistance.
Los candidatos interesados pueden presentar una solicitud en línea o recibir ayuda en persona en 7875 NW 64th Street Miami, FL 33166. Por favor comunicarse con recursos humanos al 305-463-0455 si necesita más ayuda.
Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledH
HEICO Corporation
HEICO Corporation is a successful and growing technology-driven aerospace, industrial, defense and electronics company. For more than 60 years, HEICO has thrived by providing customers with innovative and cost-saving products and services.
HEICO's products are found on large commercial aircraft, regional, business and military aircraft, as well as on a large variety of industrial turbines, targeting systems, missiles and electro-optical devices.
HEICO Corporation is a New York Stock Exchange listed company (NYSE: HEI and HEI.A) and has also been ranked as one of the 100 "World's Most Innovative Growth Companies", 100 "Best Small Companies" and 200 "Hot Shot Stocks" by Forbes over the past decade. With headquarters in Hollywood, Florida, and multiple locations around the world - HEICO provides over 1 million square feet of design, manufacturing, repair, overhaul, distribution, sales and support capabilities.
HEICO Corporation operates in two segments, the Flight Support group and the Electronic Technologies group. The Flight Support group designs, engineers, manufactures, repairs, distributes and overhauls FAA-approved parts that extend over the entire aircraft, from the engines all the way to hydraulic, pneumatic, electromechanical, avionic, structures, wheels and brakes and even interiors.
The Electronic Technologies group produces electrical and electro-optical systems and components serving niche segments of the aerospace, defense, communications, and computer industries. The Electronic Technologies group is a worldwide leader in the design, manufacture and sale of electrically and electro-optical engineered products used in the aerospace, defense, space, and electronics industries.
By combining state-of-the-art technologies, a team of highly skilled Team Members and an indisputable commitment to quality, both segments have constantly delivered invaluable solutions to customers over the years, helping to position them as leaders within their industries.