Internal Service Engineer

Detail | Hologic Skip to main content Skip to main menu tabs for megamenu Skip to sitemap

Region

Choose region

North America Latin America EMEA APAC

Language

EN

Chinese, SimplifiedDutchEnglishFrenchGermanItalianJapanesePortuguese, PortugalPortuguese, BrazilSpanish

Search jobs

Internal Service Engineer

Marlborough, MA, United States

Join our talent community Share Apply

Hologic is seeking a skilled Internal Service Engineer to join our dynamic R&D Cytology team in Marlborough. In this role, you will be responsible for a wide range of product support activities including the repair, preventative maintenance, troubleshooting, and configuration management of all on market products supported by Product Development.

This is an onsite position in Marlborough, MA.

Essential Duties and Responsibilities:

• Conducts advanced troubleshooting to repair, test and qualify instruments located in Product Development labs.
• Schedules and manages preventive maintenance on internal instruments.
• Documents repair / resolution of customer calls in CRM system and escalates issues to management as needed.
• Works with Engineering to resolve quality issues and advise of issues and developments.
• Keep management advised of issues and developments.
• Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
• Creates, edits and validates Technical Documentation.
• Creates system verification/validation plans and reports.
• Performs system verification/validation testing.
• Provide support to Field Service Engineers.
• Possibility of travel to the field to assist with instrument install, upgrade or repair.

Qualifications:

• Proficiency with hand tools such as allen wrenches, wrenches, screwdrivers, etc.
• Proficiency with troubleshooting complex electro-mechanical systems and their assemblies.
• Ability to use electrical test equipment such as multimeters, oscilloscopes, etc.
• Ability to work in a team environment
• Ability to communicate effectively and constructively with peers, and other departments.
• Solid computer skills
• Time management skills
• Experience with FDA regulated medical devices is a plus.
• Experience with servicing medical devices is a plus.
• SolidWorks and SolidWorks PDM or equivalent CAD design tools knowledge a plus.
• Ability to solder and experience with electrical cable fabrication a plus
• Agile PLM or equivalent PLM system knowledge is a plus.

Expected Education and Experience:

• BA/BS degree or equivalent experience preferred, with 2 - 5 years of related experience in direct customer interaction and service environment, ideally in a laboratory setting

The annualized base salary range for this role is $78,000 to $122,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Apply now

Similar jobs

Global Sourcing Analyst - Direct Categories

Marlborough, MA, United States, US, MA Employee

Why Hologic? Hologic is building a high-performing, analytics-driven Procurement organization that delivers sustainable value creation, operational excellence, and long-term competitiveness. Through disciplined ...

View details

Lead Software Design Assurance Engineer

Marlborough, MA, United States, US, DE Employee

Are you passionate about ensuring the quality, safety, and reliability of life-saving medical device software? Hologic is seeking a Lead Software Design Assurance Engineer to play a critical role in driving compliance ...

View details

NPD Lead Electrical Engineer - Marlborough, MA Featured

Marlborough, MA, United States, US, CO Employee

Driven by our purpose to enable healthier lives everywhere, every day, we are seeking a talented and experienced Electrical Engineer to join a growing R&D department in our Surgical Division to contribute to new ...

View details

Director Hologic Capital and Strategic Solutions Featured

Marlborough, MA, United States, US, MA Employee

What to Expect: As the leader of Hologic Capital, you will be a foundational commercial leader responsible for establishing and scaling the Financial Solutions Program for Hologic. You'll act as the primary Leader of ...

View details

Back to search result

• Hologic.com
• Products
• About
• Hiring Scam Warning

Region

Choose region

North America Latin America EMEA APAC

Region

Choose region

North America Latin America EMEA APAC

Contact

Privacy Policy

Terms & Conditions

Patent Info

2021 Hologic Ltd. All rights reserved.