Internal Systems Product Manager

Internal Systems Product Manager

We are seeking a highly analytical and collaborative Internal Systems Product Manager to lead the optimization of our core business infrastructure. This role focuses entirely on back-office and operational technology; we are specifically looking for experts in internal business systems rather than commercial/consumer-facing product management.

Role Overview & Requirements

• Location: Hybrid (3 days per week) in the Memphis, TN metro area.

• Relocation: A comprehensive relocation package is available for non-local talent, including a $3,500 stipend plus professional moving services.

• Eligibility: Full-time applicants only. We are unable to provide visa sponsorship at this time.

• Compensation: $115,000 – $125,000 base salary + 15% annual bonus ($109,000 – $132,000 Total Target Cash).

Primary Responsibilities

• System Ownership: Act as the primary lead for the enhancement and maintenance of internal enterprise solutions, including billing platforms, subscription management, and support tools.

• Internal Stakeholder Management: Serve as a bridge between internal departments and the technical team. Your "customers" are your colleagues; you will perform deep discovery and gather requirements directly from internal business units.

• Technical Documentation: Produce high-fidelity documentation, including data flow diagrams, API specifications, database structures, and UI requirements (specifically for Angular-based environments) for the engineering and QA teams.

• Strategic Roadmapping: Define the long-term vision for internal tools, prioritizing the backlog based on business impact and operational efficiency.

• Cross-Functional Leadership: Lead the delivery of complex projects, including a major upcoming integration of ERP and e-commerce platforms for our international divisions.

• Agile Execution: Function as a Scrum Product Owner and Business Analyst as needed, managing sprints and providing "Go/No-Go" decisions for software releases.

Candidate Qualifications

• Experience: Minimum 3+ years in Product Management/Development with at least 2 years leading cross-functional teams.

• Technical Focus: Proven track record managing Business Systems (ERP, CRM, Billing).

• Software Knowledge: Strong preference for candidates with Microsoft Dynamics experience (Salesforce experience will also be considered). Familiarity with Zuora and e-commerce/CMS platforms (e.g., Drupal) is a significant plus.

• Communication: Must possess elite verbal and written communication skills, with the ability to present technical strategies to C-suite executives.

• Education: Bachelor’s degree (BA/BS) required.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.