International Inside Sales Representative- Gypsum

Koch Inc

Atlanta, GA

JOB DETAILS
SALARY
$75,000–$85,000 Per Year
SKILLS
Accounting, Billing, Brokerage, Cargo/Freight, Communication Skills, Continuous Improvement, Cost Control, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Delivery Management, Diversity, Documentation, ERP (Enterprise Resource Planning), English Language, Entrepreneurship, Equal Employment Opportunity (EEO), Facebook, Facilities Management, Field Sales, File Management, Financial Compliance, Freight Forwarding, IP (Internet Protocol), Import/Export, Inside Sales, International Sales, Inventory Levels, LinkedIn, Manufacturing, Market Trend Analysis, Multilingual, Order Delivery, Order Management, Order Processing, Philosophy, Pricing, Product Development, Production Schedule, Profit & Loss, Reconciliation, Regional Sales, Roofing, SAP, Sales, Sales Management, Sales Operations, Set Goals, Shipping Documents, Spanish Language, Supply Chain Management, Team Player, Time Management, Willing to Travel
LOCATION
Atlanta, GA
POSTED
2 days ago

International Inside Sales Representative- Gypsum - United States - 190152 - Koch

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International Inside Sales Representative- Gypsum

Location(s)

Atlanta, Georgia

Eligible for remote

Yes

Company

Georgia-Pacific

Career Field

Sales

Job Number

190152

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Georgia Pacific Gypsum/Building Products is looking for an International Inside Sales Representative who will be responsible for the profitability of geographically assigned international territories. An Inside Sales Representative will process orders for multiple accounts, identify opportunities to position Georgia-Pacific Gypsum as the "preferred supplier", profitably grow volumes and share, and deliver a best-in-class customer experience. The role has significant exposure to a wide cross section of GP Gypsum capabilities, and will interact extensively with outside sales, transportation, manufacturing, scheduling and 3rd party vendors.

Our Team

We encourage an entrepreneurial mindset, leading through a bottom-up approach. Our Gypsum team is focused on advancing our vision by creating, enabling, and innovating a transformative inside sales team. Our passion is to offer the best customer experience in our industry. If this sounds like you, let's talk! Alumni from the Inside Sales organization can be found in a variety of roles across the company.

Location: Anywhere in the US with the understanding the hours will be 8am to 5pm EST or CST (Monday to Friday) .

What You Will Do

  • Provide an exceptional customer experience while supporting Team and GP objectives; act as a trusted single point of contact for international customers.
  • Process customer orders into the sales/ERP system in a timely and accurate manner; validate pricing, lead times, incoterms, and any special terms.
  • Respond to customer inquiries for product information, availability, order status, pricing, and invoice reconciliation across global time zones.
  • Track inventory levels at your assigned facilities and coordinate inventory allocation to ensure stock availability meets international demand.
  • Manage customer order files and delivery plans accounting for manufacturing volatility, lead-time changes, and reroutes.
  • Coordinate multi-modal transportation (ocean, air, rail, truck/intermodal) and engage carriers, freight forwarders, or brokers to meet customer delivery requirements.
  • Prepare, review, and transmit required international shipping documentation (commercial invoices, packing lists, bills of lading, certificates of origin, MSDS, letters of credit, customs forms); escalate compliance questions to Export/Import teams.
  • Proactively track shipments and manage delivery exceptions: investigate missed deliveries, arrange re-delivery or split shipments, coordinate claims documentation, and communicate remedies to customers.
  • Plan and coordinate jobsite deliveries that require multiple loads: sequence loads, confirm site access/permits, coordinate staging and on-site contacts, and minimize disruptions.
  • Manage relationships with customer decision-makers across a defined sales territory; collaborate with field sales to set territory goals and meet objectives.
  • Proactively identify opportunities and offer value-based alternatives (routing, packaging, consolidated shipments) to lower delivered cost or improve lead time.
  • Respectfully challenge processes and propose innovative improvements; lead or participate in continuous improvement initiatives.
  • Understand market drivers, freight trends, and competitors to articulate position and act with a business-owner mentality.
  • Communicate clear, timely status updates and escalation plans to internal stakeholders (Sales, Operations, Trade Compliance, Finance).
  • Be committed to continuous improvement and maintain a positive, collaborative attitude toward team ideas and feedback.

Who You Are (Basic Qualifications)

  • Bilingual English/Spanish
  • 2 or more years in customer service, supply chain, account management, or inside sales
  • Experience, especially order entry, in SAP S/4HANA
  • Flexibility to travel up to 10% based on the needs of the business

What Will Put You Ahead

  • International Inside sales/customer service experience
  • Freight Forwarding experience
  • Experience in commercial roofing
  • Manufacturing experience - customer service, sales
  • Bachelor''s degree or higher

For this role, we anticipate paying $75,000- $85,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

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