International Logistics Coordinator, Tech Supply Chain - Global Transportation & Logistics, Global Transportation & Logistics (GTL)

The International Logistics Coordinator provides administrative and operational support for international import and export activities. The role assists with shipment coordination, documentation, tracking, data entry, and communication with internal teams, vendors, carriers, freight forwarders, and customs brokers.

The Coordinator supports the successful movement of international shipments by ensuring required information and documentation are collected, accurately entered, and provided to the appropriate stakeholders in a timely manner. This is a support-focused role and does not independently make trade compliance, routing, financial, or regulatory decisions. Issues requiring business, compliance, financial, or management decisions are escalated to the appropriate team or designated owner.

Key job responsibilities

• Assists with the coordination of international import & export shipments
• Enters and maintains shipment information in applicable logistics systems & tracking tools
• Creates or assists with shipping documentation based on established procedures
• Monitors shipment statuses & provides updates to internal stakeholders
• Follows up with carriers, freight forwarders, vendors, and suppliers regarding shipment statuses and required information
• Assists with scheduling pickups, deliveries, and transportation activities
• Supports shipment exception management by identifying issues and escalating them to the

appropriate owner

• Collects required shipment information from internal teams, suppliers, and vendors.
• Assists with preparation & review of commercial invoices, packing lists, bills of lading,

certificates, and other shipping documents.

• Verifies documents are complete & consistent with the information provided
• Identifies missing or conflicting information & requests corrections before shipment processing
• Maintains electronic shipment records & documentation in accordance with company

procedures

• Supports document retrieval for audits, shipment inquiries, and internal requests
• Provides administrative support to the Import/Export & Trade Compliance teams
• Assists with gathering information required for customs clearance
• Coordinates documentation requests between internal stakeholders, customs brokers, freight

forwarders, and suppliers

• Tracks customs clearance status & communicates necessary requirements
• Escalates potential customs, export-control, documentation, or regulatory issues to the

appropriate stakeholder

• Follows established country-specific shipping and compliance procedures

About the team

Global Transportation & Logistics (GTL) is the logistics team that supports the non-inventory IT equipment moves around the world. Our mission is to deliver what our customers need, where they need it, when they need it. GTL is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience.