International Servicing Advisor

First Horizon Bank

Memphis, TN

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JOB DETAILS

SKILLS

Accounting, Analysis Skills, Banking Operations, Banking Services, Brokerage, Capital Markets, Commercial Banking, Communication Skills, Documentaries, Facebook, Financial Services, Fixed Income Investments, Import/Export, Microsoft Office, Mortgage, Needs Assessment, Operations Management, Order Delivery, Pivot Tables, Presentation/Verbal Skills, Private Banking, Process Flow, Process Management, Product Management, Regulations, Retail, Small Business, Training/Teaching, Vlookups, Wealth Management, Writing Skills

LOCATION

Memphis, TN

POSTED

1 day ago

Location: On site in Memphis, TN

Summary:

The Deputy Servicing Manager for the International Department maintains product and process management flows for the servicing team including compliance. This role helps to identify training needs, champion change and promote the team's support of company initiatives. The Manager also represents the department on industry committees and assists with management of upstream correspondent bank relationships.

Job duties:

Clarify workflows and update process and workflow documentation for all products

Retail FX Travel Money
Foreign Check deposits
Import and Export Letters of Credit
Import and Export Documentary Collections
Standby Letters of Credit
Commercial FX: Hedging, FX Accounts, Wire Rate Engine
Upstream correspondent banking
Assist with identifying and delivering training for department associates
Assist with delivery of all international products
Function as backup Supervisor in the operations area as needed
Coordinate various reporting needs
Collaborate and communicate on initiatives with other bank teams

General requirements:

Excellent analytical skills
Excellent written and oral communication skills
Four year college degree or work equivalent (10+ years in banking operations)
Basic knowledge of international products
Ability to manage multiple initiatives
In-depth knowledge of back-office bank operations
Good command of Microsoft Office suite
Accounting knowledge
Assertive and positive with the ability to work with all levels of users, technical teams, clients, and management

Preferred requirements:

Specialized Knowledge of International products and regulations
Advanced Excel skills, including pivot tables and V-lookup usage

About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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About the Company

First Horizon Bank

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