Business Development, Calendar Management, Call Centers, Call Volume, Coaching, Communication Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Disability Insurance, Follow Through, Leadership, Life Insurance, Organizational Skills, Presentation/Verbal Skills, Purchasing/Procurement, Record Keeping, Retail Sales, Sales, Sales Prospecting, Team Player, Training/Teaching, Writing Skills, eCommerce Sales
Internet Sales Consultant at Mercedes-Benz Dealership
Dealership | Bloomington, MN | Full-Time
You're tired of jobs that say "sales" but give you no structure, no standards, and no real path to grow.
You want a role where speed matters, follow-through gets noticed, and your professionalism actually means something.
You want to win, get coached, and still have a schedule built to get you home earlier.
If you're sharp, driven, and love turning online leads into real relationships, keep reading.
What You'll Do
Your day moves fast.
You'll respond to internet leads, make outbound calls, communicate through text and email, and help customers take the next step toward purchasing a vehicle.
Every interaction is an opportunity to create trust, build rapport, and deliver the first impression of a luxury dealership experience.
Responsibilities Include:
- Respond to internet inquiries quickly and professionally
- Make high-volume outbound calls to prospects and customers
- Follow up through phone, text, and email communication
- Schedule appointments and guide customers through the next steps
- Build trust and rapport with prospective customers
- Maintain accurate CRM records and customer communication
- Work closely with sales consultants and dealership leadership
- Deliver a customer experience that reflects the Mercedes-Benz brand
- Consistently work toward individual and team performance goals
- Maintain professionalism, urgency, and strong follow-through
What Success Looks Like
- Leads receive fast and professional responses
- Customers feel informed, valued, and supported
- Appointments are consistently generated and confirmed
- Communication remains organized and proactive
- You maintain strong activity levels and follow-through
- You contribute positively to dealership performance and culture
- You continuously improve your communication and sales skills
- You take ownership of your results and daily execution
Hiring Process
We move quickly for the right person.
Our process is designed to identify professionals who align with our standards, culture, and commitment to delivering a luxury customer experience.
- Submit your application
- Complete the REGI behavioral assessment
- Complete a short one-way video interview
- Attend an in-person interview with our leadership team
- Receive a hiring decision and next steps
Strong candidates can move through the process quickly.
What We're Looking For (Non-Negotiable)
- Excellent verbal and written communication skills
- Strong work ethic and self-motivation
- Comfortable making high-volume outbound calls
- Goal-oriented and performance-driven mindset
- Organized and detail-oriented
- Customer-focused attitude
- Coachable and eager to learn
- Positive and professional presence
- Strong follow-through and accountability
- Ability to build trust and rapport quickly
Preferred Experience:
- Customer service
- Sales
- Call center
- BDC
- Retail sales
- Hospitality
- Automotive experience is a plus but not required
Compensation & Opportunity
- $22–$25 per hour
- Full-time position
- Ongoing training and professional development
- Career advancement opportunities
- Long-term growth path within a family-owned dealership
- Opportunity to work with one of the top Mercedes-Benz dealerships in the region
- Strong internal promotion culture
- Stable organization focused on long-term employee success
Employee Benefits
- Schedules designed to get you home earlier
- Medical, dental, vision, life and disability insurance
- 401(k) with aggressive employer match
- Paid time off
- Closed holidays including New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day
- Employee vehicle purchase plans
- Employee discounts on products and services
- Ongoing training and professional development
- Growth and advancement opportunities
- Long-term career stability with a family-owned dealership
- This role operates Monday-Friday with rotating Saturdays
- Supportive, team-oriented work environment
About Feldmann Imports Mercedes-Benz
Feldmann Imports Mercedes-Benz is a family-owned dealership known for professionalism, accountability, and delivering an exceptional customer experience.
We have built our reputation by investing in great people, maintaining high standards, and creating an environment where employees can build long-term careers.
Our culture is built around trust, teamwork, execution, and continuous improvement.
Why Join Feldmann Imports Mercedes-Benz
- Work for one of the region's top Mercedes-Benz dealerships
- Join a team that values professionalism and accountability
- Strong internal promotion and career growth opportunities
- Ongoing coaching, training, and development
- Team-oriented culture with high standards and strong support
- Luxury dealership environment with a respected brand
- Long-term career stability with a family-owned organization
- Opportunity to build valuable sales and customer relationship skills
Not a Fit If
- You need constant supervision to stay productive
- You avoid accountability or follow-through
- You struggle in fast-paced environments
- You dislike speaking with customers throughout the day
- You prefer low standards and minimal performance expectations
- You are looking for a short-term job rather than a career
Apply Today
If you're ready to bring urgency, professionalism, and ownership to a luxury automotive team, apply today.
We're looking for people who want to grow, perform, and build a long-term career with a dealership that values effort, accountability, and customer experience.