Internet Sales Manager

Jenkins Sales & Service Center

Ocala, FL

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JOB DETAILS

SKILLS

Americans with Disabilities Act (ADA), Automotive Sales, Budgeting, Business Development, Credit Processing, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Depth Perception, Documentation, Driver's License, Employee Assistance Plan, FMLA (Family and Medical Leave Act of 1993), Genetics, Organizational Skills, Outbound Marketing, Physical Demands, Pricing, Regulations, Retail Sales, Revenue Growth, Sales, Short Messaging Service (SMS), State Laws and Regulations, Team Lead/Manager, Team Player, Telephone Skills, Telesales, Time Management, eCommerce, eCommerce Sales

LOCATION

Ocala, FL

POSTED

1 day ago

Job Summary:

The Internet Sales Manager will spend the work day on the telephone and computer. The ideal candidate will be a people-person, energetic, and professional. Focus on increasing overall sales for the dealership. He/She will respond to internet and telephone customer inquiries, and make outbound phone calls, emails and text messages. Manage the business development department and staff. Generating appointments and sales from our customer database is a main component of this position.

Benefits:

Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

Promptly respond to internet inquiries with courtesy, accuracy and professionalism.
Use our phone system to market to existing customers and prospects.
Promptly and accurately enter all customer inquiry data into the Customer Relationship Management (CRM) system.
Generate and confirm sales appointments.
Update JAG report daily.
Price pre-owned cars, mark w/s cars, check numbers on website.
Review closed files, pull credit, process gift cards, lead redemptions, payroll for team.
Create used car ad and attend budget meetings.
Meet with vendors, keep website up to date, (pricing & photos).
Manage BDC team including hiring and documenting performance.
Exhibit ethical behavior and provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.

Requirements

Valid driver's license
At least 1 year of retail sales experience preferred
Previous Internet Sales position at an automotive dealership preferred
Experience in taking incoming sales phone calls, as well as making outbound marketing calls.
Experience utilizing Inventory and/or CRM systems
Ability to compose well written emails to potential customers
Confident and professional phone manner
Able to work a flexible schedule to include evenings and/or weekends.
Ability to work independently and as part of a team in a fast paced environment.
Strong organizational and time management skills.
Ability to read and comprehend rules, regulations, policies and procedures.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25 to 50 lbs.,
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions: Exposure to...

Moving mechanical parts
Noise
Vibration

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Company

Jenkins Sales & Service Center

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