Internship - Learning & Development / Training Systems - USC Baytown, LLC

Details:

• Location: USC Baytown, TX (on-site)
• Duration: Summer 2026 (May – August, dates flexible)
• Compensation: This is a Non-Exempt Competitive Hourly Position
• Reports to: Site Manager

Key Responsibilities:

• Convert existing paper SOPs and work instructions into structured TalentLMS training modules.
• Build quizzes, assessments, and completion tracking tools for operator training.
• Assist with organizing and maintaining the LMS course library.
• Support the development of onboarding content for new operators.
• Coordinate with safety, quality, and operations teams to ensure training content is accurate and current.
• Help track training compliance and generate completion reports for leadership.
• Assist with formatting and uploading PowerPoint-based training materials.
• Perform other related duties as assigned.

Qualifications:

To perform this job successfully, an individual must satisfactorily perform their essential duty. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Currently pursuing a degree in Computer Engineering, Information Systems, Business, or a related field.
• Experience with SOP documentation, process mapping, or training content development is a plus.
• Proficient in Microsoft Office, including PowerPoint, Excel, and Word.
• Strong written communication and organizational skills.
• Ability to work independently and manage multiple tasks.
• Bilingual in English and Spanish is a plus, given the operator workforce.
• Prior LMS experience is preferred but not required.

Working Environment: 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• This role is primarily based on site and includes a mix of office, training, and production-area exposure. The intern may occasionally enter plant areas to observe operations, review procedures, and support training activities. Appropriate personal protective equipment will be required when entering operational areas. The work environment may include moderate noise, moving equipment, and varying temperatures typical of a manufacturing facility.

Supervisory Responsibilities:

None

Training:

Employees are to participate in all required training. Employees are to keep all their training up to date.

Education, Experience, and Certifications:

• Currently pursuing a degree in Computer Engineering, Information Systems, Business, or a related field.
• Coursework or experience related to training systems, process documentation, instructional content, or business operations is preferred.
• Prior experience with LMS platforms, SOP documentation, or process mapping is a plus but not required.

Core Skills:

• Communication: Ability to write clearly, organize information effectively, and adapt training content for different audiences.
• Organization and Attention to Detail: Ability to manage multiple tasks, maintain accurate training records, and keep learning materials current and well-structured.
• Technical and Analytical Skills: Ability to work with Microsoft Office, digital learning platforms, and basic reporting tools to support training administration and completion tracking.
• Problem Solving and Collaboration: Ability to gather information, follow through on assignments, and work effectively with safety, quality, and operations teams.

Competencies:

The successful candidate will demonstrate the following core competencies:

• Accountability: Takes ownership of results; follows through on commitments; and holds self/others to established standards.
• Big Picture Thinking: Understands how daily decisions impact safety, quality, cost, and service; prioritizes work to meet overall business objectives.
• Communicates Effectively: Shares information clearly and respectfully; listens for understanding; and escalates issues appropriately.
• Continuous Improvement: Identifies opportunities to improve safety, quality, and productivity; supports standard work; and participates in problem-solving.
• Customer Focus: Delivers quality product and service; meets commitments; and maintains a sense of urgency to support customer needs.
• Growth Mindset: Seeks feedback; learns from mistakes; and pursues training and development opportunities.
• Initiative: Takes appropriate action without being asked; identifies and addresses issues proactively; and supports others as needed.

Details:

• Location: Baytown, TX (on-site)
• Duration: Summer 2026 (May – August, dates flexible)
• Compensation: Competitive hourly rate
• Reports to: Site Manager

Other Requirements:

Must be able to complete and pass post-offer checks, including, but not limited to, background, drug, references, and education.