Universal Destinations & Experiences Internship Program:
- Applications Close: October 26, 2026, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
- Summer 2027 Program Dates: Approximately May 2027 – August 2027
JOB SUMMARY:
The OCC (DCXE/DDM) Intern will support the execution and optimization of digital marketing and customer engagement campaigns across owned channels (email, web, and mobile app). The role provides hands-on experience in campaign planning and operations, performance analysis, and cross-functional collaboration. Through real-world projects and mentorship, the intern will build foundational skills in data-driven marketing, customer journeys, and industry best practices. The internship offers exposure to enterprise-scale marketing efforts and helps develop strong professional and communication skills.
The intern will gain hands-on experience in digital marketing and customer engagement, including how campaigns are planned, executed, and optimized across channels. They will build foundational skills in marketing operations, data analysis, and cross-functional collaboration while learning best practices for performance and compliance, supported by real-world project exposure and mentorship.
MAJOR RESPONSIBILITIES:
- Execution and optimization of digital marketing and customer engagement campaigns across channels which may include email, web, and mobile app.
- Assisting with campaign setup and deployment
- Analyzing performance
- Documenting processes
- Collaborating with cross-functional teams.
- Contribute to customer journey initiatives
- Support projects focused on guest acquisition, engagement, and conversion.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of senior or above.
- Minimum cumulative 2.8 GPA is required.
- A transcript is required upon application.
- Strong organizational and communication skills with attention to detail, basic proficiency in Excel and PowerPoint, and the ability to manage multiple priorities in a fast-paced environment.
- Academic or project-based experience in marketing, business, communications, or data analytics, with exposure to digital marketing or customer engagement concepts (e.g., email marketing, CRM, or customer journeys).
- Familiarity with marketing tools (e.g., Salesforce or similar platforms)
- Basic understanding of data analysis, campaign execution, and performance reporting.
PREFERRED SKILLS & KNOWLEDGE:
- Preferred majors include: Marketing, Communications, Advertising, Business Management, Hospitality, PR, or similar.
Please note the following:
- This internship will be an in-person experience, based in our Orlando offices.
- Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than August 2027.
- Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
- All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.
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