The Internship Program Coordinator is a member of the Center for Career Developments (CCD) Internships and Industry Partnerships team, reporting to the Assistant Director of Internship Programs, and will support the Yawkey Nonprofit Internship Program, Launchpad Program and other internship or similar programs as the CCD expands its offerings for students. These programs may distribute over $1 million annually to students, making it possible for them to explore career options and develop career competencies through experiential learning. The Coordinator will work across programs, providing administrative support, responding to student and employer inquiries, maintaining application workflows, following-up with students and employers, planning events, and other tasks as needed. The Coordinator frequently interacts with students, employers, campus colleagues and other key constituents, providing excellent customer service and timely information. Additionally, the Coordinator will carry out daily tasks to maintain internship program operations and assist with special projects as needed.
Customer service experience, providing helpful feedback and guidance to individuals, through in-person, remote, and e-mail/written communication. Excellent communication skills, including writing messages, procedures, guidelines, and similar documentation. Experience managing projects with attention to detail and collaboration with others, strong organizational skills. Ability to collect, sort, and report numerical information on use of services, employer engagement, student participation and budget. Ability to utilize computer technology and on-line systems, such as the CCDs on-line career services management and recruiting platform, experiential learning database, office applications and the like. Cultural competency, commitment to inclusion, equity and engagement of students, employers, and colleagues. Flexibility to work occasional evenings or weekends as needed to support CCD programming. This position is represented L2324, full-time, 52 weeks, Grade 25, Monday-Friday, 9:00-5:00, 35 paid hours per week, with one-hour unpaid lunch break daily.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting. Current L2324 represented employees, click here for information on how to apply for this position.
Boston University is one of the leading private research and teaching institutions in the world today, with two primary campuses in the heart of Boston and programs around the world. As a Boston University employee you will be part of a dynamic community where every individual is valued. You'll reap the rewards of being on a college campus, such as direct access to the heart of the education and research community and a myriad of opportunities to help create a positive impact on our students' educational experiences. Education thrives in Boston, and working here – at one of the largest employers in the city – will give you the opportunity to contribute to our mission and work with some of the most experienced educators and staff in the nation.