Internship: Suites Sales & Service (Part-Time/Seasonal)

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.

Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people. 

Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you. 

Position Overview:

The Suites Department at Capital One Arena, which handles all the client services and operations for +110 Suites and the members-only Player’s Club, is seeking a Suite Sales & Service Intern for the 2026-27 NBA/NHL season to assist in providing the highest level of premium experience. This is a paid internship.

Are you looking for hands-on hospitality experience in the sports industry? We'd love to hear from you!

Responsibilities:

• Assist with suites department event-night responsibilities for Washington Capitals, Washington Wizards, Georgetown Hoyas men’s basketball, Washington Mystics, concerts and events.
• Coordinate and complete special events, including communicating with arena vendors and suites clients.
• Assist in coordination and communication with in-arena suite client activation.
• Manage departmental requests for the Ambassador program with special Wizards and Capitals Alumni and share pictures from client interaction.
• Handle client communications via email, LinkedIn, and other various platforms.
• Learn the functions of our CRM database Salesforce and assist with the Capital One Arena suite rental process.
• Work with the Suite Services team to craft and host special events for our suite clients.
• Distribute autographed items and other client gifts; assist in tracking gift and merchandise inventory.
• Learn various functions of TicketMaster Archtics software.
• Assist with general office duties and special suite related stadium projects and arena transformation projects.
• Other duties as assigned.

Minimum Qualifications:

• Current undergraduate or graduate student.
• Professional with effective and efficient communication skills.
• Previous experience or course work in hospitality or sports marketing.
• Highly organized and detail driven with the ability to multi-task.
• Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Flexibility to work all special events taking place on evenings, weekends, and holidays as needed.
• Reliable transportation and housing.

Pay Rate: $18.40 USD/hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.