Communication Skills, Conflict Resolution, Copying Machines, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Analysis, Data Collection, Fax Machines, Identify Issues, Microsoft SharePoint, Negotiation Skills, Office Equipment, Order Processing, Persuasion Skills, Sales, Sales Administration, Seminars, Set Goals, Team Building, Team Player, Warehousing
Summary/Objective:
The Interterritorial Sales Administrator will be responsible for communicating with outside dealer partners with incoming service deals. They will be reviewing new ITT proposals and ensure RJY is profitable along with tracking current orders. Heavy communication between RJY warehouses and outside dealer partners will be apart of a day-to-day basis.
Essential Functions:
- Check & respond to emails daily concerning new and current ITT orders
- Review/sign new ITT proposals from other dealer partners requesting our service and ensuring RJY is profitable
- Conflict management with dealers and RJY warehouse teams
- Enter new orders into our systems & keeping Sharepoint files up to date
Competencies:
- Teamwork - Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
- Organizational awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
- Adaptability - Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
- Customer focus - Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
- Data gathering and analysis - Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions.
- Negotiating - Exploring alternatives by means of persuasion to reach favorable outcomes in situations where decisions involve other parties.
Work Environment:
- This job operates in a relaxed and productive atmosphere, with open and honest communication.
- This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work:
- Full-time position with flex hours between 7-4, 8-5, and 9-6.
Travel:
- Minimal travel is expected for this role. Opportunity for seminars, etc.
Education and Experience:
- Experience in sales is preferred, but not required.
- Bachelors degree is preferred, but not required.
AAP/EEO Statement
RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Duties
Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.