Our client, a Medical Research company, is looking for a Interviewer, Ins Risk for their Remote location.
Responsibilities:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements.
This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Requirements:
HS diploma or equivalent
They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.