Inventory and Materials Specialist IV

Title: Inventory and Materials Specialist IV

Duration: 4+ months

Working hours:  Standard (Morning)

Payrate : Negotiable ($35-$40)

Summary:

• Solutions Team functions can include project management, data analysis, process improvement/optimization, customer service support for Solution processes, escalated issue resolution and rework elimination.
• This position also provides customer/technical support, ensure the effective operation, utilization and development of the various systems and solutions, including but not limited to our Requisition to Pay related processes/systems.
• The position holder is managing the continuous working system environment for users, ensures availability according to agreed service levels, provides input and support for continuous improvement of use of systems and related procedures.

Responsibilities:

• Plan, execute, and manage assigned, track specific projects for the Solutions Team. Projects will be assigned by Solutions Manager.
• Execute and manage testing for implementations and projects.
• Become the subject matter expert in full end-to-end Requisition to Pay EBS systems process with a focus on North American regional requirements
• Become subject matter expert for custom and optimized Buy Pay processes (B2B and Pull Pay)
• Support Implementations/Divestitures, as required per company's strategic direction
• Assist with daily problem resolution related to various systems used by customers.

Secondary Responsibilities (10% workload):

• Manage and organize training for customers/locations, as needed.
• Assist customers with general issues which require expert level problem solving skills.
• Develop expertise in and manage key metrics of the Service Level Agreement and KPIs within the Requisition to Pay area with our business customers to ensure metrics are met per the agreement.
• Replaces/substitutes other team members as per instruction of the Manager.
• Provide support for customers with audits and audit related activities.
• Maintain current documentation and update accordingly and on schedule.
• Learn and deploy standards, policies and procedures
• In addition to the above the job holder on the order of his/her supervisor is obliged to perform any tasks which may be needed for the department's work and are not in contradiction with the laws and the company policies and regulations.

Skills:

• Minimum 5 years business experience, including supply chain, procurement, finance, and/or accounting
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• Strong understanding of Oracle R12 On-Prem Requisition to Pay EBS modules. (PO and AP
• Ability to communicate best practices to locations and process standardization across multiple operating units and regions
• Understand full end to end processes in the FSS Solutions area.
• Strong understanding of North American Requisition to Pay practices (PO, AP, Requisitions, payments, interfaces, supplier, AP/PO accounting)
• Strong customer focus, and experience with highly complex problem resolutions
• Be available to work at a standard Eastern Time schedule
• Clear, concise communication (technical + business translation)
• Ability to independently initiate and manage projects to completion. Proven experience in
• Incident management
• Problem/root cause analysis
• Change management processes

Demonstrates:

• Accountability (owns issue through resolution)
• Independent troubleshooting before escalation
• Experience in Oracle R12 EBS RTP processes and solutions support tasks, such as patch testing, system bug issue resolution, customization, etc.

Education:

• Bachelor’s Degree from an accredited institution.

Languages:

• English Read Write Speak