Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to clients worldwide. The job opportunity below is with one of our clients specializing in biotechnology product development services. The client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As a global leader in serving the scientific community, the organization generates approximately $40 billion in annual revenue and is committed to making the world healthier, cleaner, and safer. Their global team delivers innovative technologies, convenient procurement solutions, and pharmaceutical services through industry-leading brands.
Position: Inventory Control Coordinator
Location: Millbrae - CA 94030
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Location: Millbrae - CA 94030
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: Monday to Friday from 08:00 AM to 05:00 PM
Summary
The position focuses on customer service, inventory management, and material handling activities within Managed Services. The role supports product receiving, stocking, disbursement, inventory delivery, chemical handling, glass washing, autoclave operations, and other inventory management functions while using systems such as ULS Inventory Manager and Microsoft Office. The position requires strong customer service, communication, organization, analytical skills, and the ability to work independently at customer locations while maintaining safety, confidentiality, and company standards.
Responsibilities
- Follow established Best Practices, SOPs, and Work Instructions while taking daily direction from Site Supervisors and Team Leads.
- Perform product receiving, stocking, put-away, stock rotation, cycle counts, disbursement, and inventory delivery activities.
- Perform on-site program replenishments and product disbursements according to customer requirements.
- Deliver direct shipment orders to end users and perform deliveries as required.
- Analyze, maintain, and reconcile customer and Client reports to ensure requirements are met.
- Communicate customer issues, concerns, and potential problems to the supervisor.
- Respond to customer concerns, resolve dissatisfaction, and work toward first-call resolution within established turnaround times.
- Maintain professional and positive interactions with customers and represent the company appropriately at customer locations.
- Use ULS Inventory Manager, handheld scanners, computers, company Intranet, and SharePoint systems.
- Perform stockroom activities and maintain accurate inventory records.
- Remove cardboard, trash, and other materials from work areas as required.
- Work effectively with diverse cross-functional teams.
- Apply Practical Process Improvement (PPI) methodologies to improve processes and efficiency.
- Stay informed about new policies, system enhancements, and process changes.
- Maintain customer and company confidentiality.
- Perform other duties as assigned by management.
Required Skills
- High school diploma or equivalent.
- Fluency in reading, writing, and speaking English.
- Strong customer service and interpersonal skills.
- Strong communication skills and customer-focused approach.
- Ability to interact professionally with different levels of personnel at customer sites.
- Experience or ability to operate handheld scanners and enter data into various systems.
- Knowledge of inventory management and material handling processes.
- Strong analytical skills with the ability to reconcile multiple reports accurately.
- Strong organizational and multitasking skills with the ability to meet deadlines.
- Intermediate proficiency in Microsoft Office applications.
- Ability to learn and use inventory management systems such as ULS Inventory Manager.
- Ability to work independently with minimal supervision.
- Strong problem-solving and decision-making skills.
- Ability to maintain confidentiality of customer and company information.
- Ability to work effectively in stockrooms, laboratories, shipping/receiving areas, and office environments.
- Ability to walk extensively and perform physical material-handling activities.
- Ability to consistently lift, push, and pull 30 40 lbs and occasionally lift up to 50 lbs.
- Ability to safely use material-handling equipment such as push carts and pallet jacks.
- Ability to follow PPE and safety requirements in laboratory and customer environments.
- Commitment to Client's Four-I Values.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Milbrae, CA |
| Industry | Computer/IT Services |
| Salary | $20–$26 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Analysis Skillsunmatched
- Autoclaveunmatched
- Best Practicesunmatched
- Biotech and Pharmaceuticalunmatched
- Communication Skillsunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Service Managementunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Develop and Maintain Customersunmatched
- Disbursementsunmatched
- English Languageunmatched
- Healthcareunmatched
- High School Diplomaunmatched
- High Tech Industryunmatched
- Interpersonal Skillsunmatched
- Intranetunmatched
- Inventory Cycle Countsunmatched
- Inventory Managementunmatched
- Inventory Reportsunmatched
- Laboratoryunmatched
- Laboratory Equipmentunmatched
- Lift/Move 40 Poundsunmatched
- Lift/Move 50 Poundsunmatched
- Microsoft Officeunmatched
- Microsoft SharePointunmatched
- Mobile Devicesunmatched
- Multitaskingunmatched
- Order Deliveryunmatched
- Organizational Skillsunmatched
- Pallet Jackunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Producer Price Index (PPI)unmatched
- Product Developmentunmatched
- Product Supportunmatched
- Purchasing/Procurementunmatched
- Record Keepingunmatched
- Safety Trainingunmatched
- Scientific Researchunmatched
- Shipping/Receivingunmatched
- Standard Operating Procedures (SOP)unmatched
- Stock Rotationunmatched
- Technical Deliveryunmatched
- Time Managementunmatched
- Workforce Managementunmatched
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