$110,000–$125,000 Per Year
Accounting, Business Growth, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Detail Oriented, Financial Reporting, Inventory Management, Inventory Reports, Operational Improvement, Operational Support, Operations Management, Operations Processes, Organizational Development/Management, Organizational Skills, Problem Solving Skills, Process Improvement, Sales, Salesforce.com, Scalable System Development, Systems Maintenance, Team Player, Wholesale Industry, eCommerce
Location: On-site in Hoffman Estates / South Barrington
Compensation: $110,000 – $125,000
Experience Required: 4+ years
About Us
The Heartland Roadshow, established in 2009, is a premier buyer of estate jewelry, precious metals, gold and silver coins, and collectibles. If you’ve ever seen “Antiques Roadshow”, this is similar to what we do. We set up boutique “buying events” at various hotel locations throughout the region, where folks come to sell us their estate items - primarily gold, silver, coins, and watches.
Position Overview
We are seeking a highly organized, hands-on Inventory Manager to oversee inventory operations across multiple business channels, including wholesale, e-commerce, and marketplace platforms such as eBay and Whatnot. This role will play a critical part in building scalable inventory processes, improving operational consistency, and supporting the implementation and ongoing management of a new inventory system within Salesforce.
This position reports into Accounting while working closely day-to-day with operational and sorting teams. Success in this role will require strong relationship-building skills, the ability to collaborate cross-functionally, and the confidence to provide thoughtful pushback when needed to maintain inventory accuracy and operational standards.
We are looking for someone who is comfortable rolling up their sleeves in a fast-paced operational environment and helping create structure as the business continues to grow.
Key Responsibilities
- Manage inventory operations across wholesale, e-commerce, and marketplace channels including eBay and Whatnot
- Reconcile inventory related to gold, precious metals, and other high-value products
- Support the implementation, organization, and ongoing management of a new Salesforce-based inventory system
- Develop scalable inventory processes and operational workflows to improve organization, visibility, and accountability
- Create and maintain systems that ensure products are accurately tracked, stored, and easily locatable
- Partner closely with Accounting, Operations, and Sorting teams to maintain inventory accuracy and reporting consistency
- Identify discrepancies, investigate inventory variances, and implement corrective actions
- Establish operational standards and process improvements that support company growth
- Provide clear communication and collaborative problem-solving across departments
- Balance relationship-building with the ability to professionally challenge or push back when necessary to protect process integrity and operational accuracy
Qualifications
- 4+ years of inventory management, inventory control, operations, or related experience required
- Experience supporting e-commerce, wholesale, or marketplace-driven inventory environments strongly preferred
- Previous experience with inventory reconciliation and operational reporting required
- Experience working with high-value inventory, precious metals, or similar asset-sensitive products preferred
- Experience with Salesforce or similar inventory/inventory management systems required
- Strong operational mindset with the ability to build scalable processes and improve workflows
- Excellent organizational skills and attention to detail
- Strong communication and relationship-building abilities across multiple departments
- Comfortable working in a fast-paced, hands-on operational environment
- Ability to balance collaboration with accountability and process enforcement
- Self-starter mentality with a willingness to roll up sleeves and solve problems proactively
Work Environment
- Primarily on-site role based in Hoffman Estates / South Barrington
- Cross-functional collaboration with Accounting, Operations, and Sorting teams
- Fast-paced operational and inventory-driven environment focused on scalability and continuous improvement
The Heartland Roadshow is committed to a fair, respectful, and inclusive hiring process, evaluating candidates based on their experience and alignment with the role.
If you need assistance or accommodation at any point during the application or interview process, please contact our Human Resources team at Careers@heartlandroadshow.com