Inventory Support Specialist (CE)

This individual will be responsible for providing excellent customer service to other RDO Equipment Co. employees and vendors involved in the whole good ordering/planning process. This individual will be responsible for assisting the sales force in new equipment ordering, monitoring short line warranty, as well as assisting the field on questions pertaining to wholegoods.    

What's in it For You:

• Competitive compensation to reflect your experience.
• State-of-the-art workspaces and amenities in the heart of downtown Fargo.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Our Fargo, ND Field Support Office is located in the heart of a thriving, fast-growing metro area that blends small-town charm with big-city energy. At the Fargo Field Support Office, you’ll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you’ll find the support and opportunity to thrive here.

What You Will Do:

• Support Equipment Ordering: Process orders for new equipment and attachments while assisting sales teams throughout the ordering process.
• Manage Inventory Flow: Coordinate with internal locations and external dealers to locate and secure equipment to meet business needs.
• Track Equipment & Data: Use electronic systems to monitor equipment location and maintain accurate inventory and stock records.
• Collaborate with Teams: Work closely with management and internal partners to ensure equipment is delivered with the correct specifications.
• Respond to Inquiries: Provide timely, professional support to vendors and internal teams on inventory-related questions.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Customer Service Mindset: Strong commitment to supporting internal teams and delivering a positive experience.
• Organization & Time Management: Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Problem-Solving Ability: Ability to identify needs, coordinate solutions, and adapt to changing priorities.
• Technical Skills: Proficiency with Microsoft Excel and ability to learn and work within business systems.
• Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Thrive in a Team-First Culture: Collaborative, supportive team environment where we share knowledge, celebrate wins, and help each other succeed.
• A Dynamic Environment: Where no two days are the same.
•  A Supportive Team: That’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: Grow, learn, and lead in the industry