Retirement Plan Associate
Pay Rate: $70,000–$85,000/year; Based on experience
Location: Saratoga Springs, NY / Onsite
Employment Type: Direct Hire
Schedule: Monday–Friday, 8:00 AM–4:00 PM or 9:00 AM–5:00 PM
Education: Associate degree or combination of 1–3 years of relevant work experience and education in accounting, finance, economics, or mathematics
Experience: At least 2 years of investment and retirement plan experience
Licenses: FINRA Series 7 and 63; NY Life Accident and Health License
Systems: CRM systems, retirement plan recordkeeping platforms, Microsoft Office/Excel; Envestnet experience is a plus
Our client is seeking a Retirement Plan Associate to provide exceptional client service and advisor support while helping ensure efficient and organized investment and retirement plan operations. This role serves as a key liaison between financial advisors, retirement plan sponsors, participants, clients, custodians, recordkeepers, and service providers.
Responsibilities of the Retirement Plan Associate will include:
- Foster strong client relationships and deliver a positive, concierge-style client experience.
- Process investment transactions, take client trade orders, and execute trades.
- Initiate money movements and open new accounts.
- Serve as the primary point of contact for retirement plan clients.
- Support retirement plan onboarding, conversions, and implementation.
- Coordinate with recordkeepers, third-party administrators (TPAs), custodians, and other service providers to ensure timely and accurate plan administration.
- Maintain client records and documentation in accordance with firm and regulatory standards.
- Coordinate employee education meetings, enrollment campaigns, and financial wellness programs.
- Support participant service requests and direct participants to appropriate resources.
- Prepare materials for annual plan reviews and fiduciary committee meetings.
- Meet regularly with internal team members to review and manage open cases.
- Take on additional projects as assigned.
Qualifications for the role of Retirement Plan Associate:
- Minimum of an Associate degree, or a combination of 1–3 years of relevant experience and education with a concentration in accounting, finance, economics, or mathematics.
- 2+ years of investment and retirement plan experience required.
- Experience with CRM systems and retirement plan recordkeeping platforms.
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Ability to prioritize competing deadlines and manage multiple tasks and projects.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build effective working relationships at all organizational levels.
- Ability to work independently and as part of a team while taking initiative.
- Commitment to professional and ethical standards and maintaining client confidentiality.
- FINRA Series 7 and 63 licenses and NY Life Accident and Health License.
- Strong computer skills, particularly Microsoft Excel, Word, and PowerPoint.
- Report-writing experience required; familiarity with the Envestnet Trading platform is a plus.
- Bilingual skills are a plus.
About Us:
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