The Investment Operations Associate serves as an essential member of our client's close-knit investment management team, supporting daily operations and client service. Reporting to senior operations and compliance leaders, the role is responsible for managing critical tasks, including cash and trade reconciliation, trade settlement, client communications, and data entry, ensuring accuracy and timeliness in all processes. Success in this position requires a detail-oriented professional with strong verbal communication skills who can confidently interact with clients and internal teams. The role offers hands-on experience with portfolio management systems while contributing to the smooth functioning of the company's operations, playing a key part in maintaining client satisfaction and operational excellence.
Job Responsibilities
Foster strong relationships with clients by delivering timely, clear communication and managing expectations effectively.
Support portfolio managers and traders by communicating client instructions such as cash requests, trade restrictions, and account updates, and maintaining up-to-date account information in the portfolio manager systems.
Collaborate closely with operations, compliance, and trading teams to ensure smooth workflow and adherence to internal controls and policies.
Perform trade reconciliation and settlement processes, ensuring all trades are accurately booked and reconciled by the end of each business day.
Assist with the preparation and submission of RFPs (Requests for Proposals) and other new business documentation to support firm growth initiatives.
Support team members by sharing workload and assisting with ad hoc projects to enhance overall operational efficiency.
Maintain and update client databases, ensuring data integrity and compliance with regulatory requirements.
Numbers & Facts
Location
Birmingham, MI
Job Type
Full-time
Salary
$70,000–$90,000 Per Year
Company Size
1 - 10
Year Founded
2015
Headquarters
Troy, MI, US
Additional Compensation
Bonus
Website
https://www.purplesquirreladvisors.com
Qualifications
5+ years of experience in client service or operations within financial services, asset management, or investment management firms supporting high-net-worth or institutional clients.
Strong organizational skills with the ability to manage trade reconciliation, settlement, and daily account maintenance accurately and efficiently.
Demonstrated ability to effectively manage multiple priorities simultaneously in a fast-paced, deadline-driven environment.
Strong client service experience, with a preference for candidates who have supported or produced client reporting and communications.
Familiarity with portfolio management software and financial systems, with the ability to quickly learn new platforms and processes.
Excellent verbal communication and interpersonal skills to confidently interact with clients, portfolio managers, and internal teams.
Commitment to maintaining high standards of accuracy, timeliness, and confidentiality in all aspects of portfolio administration.
Proficiency in Microsoft Office applications.
Proficiency in Ridgeline or portfolio management software is a plus.
Our client is a specialized value investment management firm founded in 2000 and headquartered in Birmingham, Michigan. The team uses a quantitative and fundamental investment discipline to drive concentrated core and value equity strategies. As of March 31, 2026, our client managed approximately $2.3 billion in assets under management.
Skills
Microsoft Office
Asset Management
Asset Management Software
Portfolio Management Software
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Investment Managementunmatched
Operational Supportunmatched
Operationsunmatched
Presentation/Verbal Skillsunmatched
Reconciliationunmatched
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