Investment Operations Specialist (Level III)

POSITION: Investment Operations Specialist (Level III)

ASSIGNMENT: 11/16/2026-11/15/2027 (potential for extension)
LOCATION: Jacksonville, FL (Fully On-Site)
SCHEDULE: M - F, 8:30AM - 5:30PM
PAY RANGE: $21.03/HR, paid weekly
(Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)

Job Description
The Investment Advisory (IA) Governance team provides comprehensive fiduciary oversight for the Firm’s investment advisory programs and platforms. This includes maintaining a robust risk-control framework aligned with firm policies, regulatory expectations, emerging risks, and evolving market dynamics that influence business strategy and advisory practices.

This role supports the Wealth Management investment advisory programs within the Platform Governance organization. Key responsibilities include reviewing and responding to program policy and procedure inquiries, as well as evaluating investment and maintenance related requests for client accounts in accordance with established guidelines.

The position partners closely with internal colleagues across the Investment Solutions Group (ISG), field leadership, and financial advisors to deliver platform oversight and monitoring functions for the Firm’s advisory products. The associate will analyze accommodation requests to ensure alignment with policy and regulatory standards, oversee adherence to business policies, and support the implementation of an effective governance structure for investment advisory programs.

The Business Governance Specialist is expected to proactively manage issues and inquiries, conduct research with internal business and technology partners, and ensure timely and accurate resolution. As a primary point of contact for advisors, field offices, and internal management teams, the individual must be confident communicating across all levels of the organization. The role requires a strategic mindset, the ability to identify process, procedural, and technical enhancement opportunities, and participation in project leadership and execution.

Responsibilities

• Provide timely responses to inquiries received through multiple channels to support operational efficiency and deliver high-quality service.
• Conduct research, follow-up, and resolution of routine inquiries.
• Identify potential risks in daily operational activities and escalate concerns as appropriate.
• Review and approve account documentation and advisory program enrollments via systematic and manual processes.
• Support oversight of business policy adherence and enforce governance standards across the Firm’s investment advisory programs.

Required Skills & Experience

• Knowledge of managed products and/or the investment advisory business.
• Attention to Detail: Ability to complete tasks with accuracy and process complex information reliably.
• Client Focus: Ability to identify, understand, and prioritize the needs of internal and external clients while providing solutions and resolving issues.
• Collaboration: Ability to work effectively with colleagues to achieve shared goals.
• Research Skills: Ability to gather, analyze, and interpret information to support recommendations or decisions.
• Ability to quickly learn and apply new information to business processes.
• Proficiency in the use of AI-enabled tools and resources.

Desired Skills & Experience

• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel.

TOP 3 MUST HAVE SKILLSETS REQUIRED:
AI Prompt, Excel, Written Communication, Financial Services Accumen

WORKING CONDITIONS:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs
• Use of computers and technology

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records.
Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com