Banking Services, Compensation and Benefits, Consulting, Contact Management, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Health Insurance, High School Diploma, Life Insurance, Maintain Compliance, Needs Assessment, Regulations, Relationship Management, Resolve Customer Issues, Risk Management, Sales, Sales Management, Securities, Securities Investments, Securities Sales, Series 7, Time Management
Overview
The Investment Specialist works with our Premier Bankers and branch partners to fulfill the investment needs of our clients. The Investment Specialist develops an understanding of each client or prospects financial situation in order to recommend the appropriate investment solution with the client's best interest in mind. They also facilitate ongoing training with branch partners and Premier bankers to help them uncover opportunities to refer clients and prospects for investment consultation. The Investment Specialist team covers all 50 states and partners with branches throughout the First Citizens branch network.
Responsibilities
- Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial needs. Provides a solution from the Banks offered products, or refers them to banking partners as appropriate.
- Client Service - Facilitates client retention and satisfaction by ensuring timely processing of client requests, workflow, and communication. Provides periodic reviews for clients and answers inquiries regarding their investments.
- Risk Management - Ensures compliance throughout activities with all applicable regulations, policies, and procedures.
- Relationship Development - Establishes a rapport with clients to identify financial needs and leverage sales opportunities. Serves as a relationship management point of contact for clients calling in. Build rapport with internal centers of influence to source new client opportunities.
Qualifications
Bachelors Degree and 1 year of experience in Registered Securities Representative OR High School Diploma or GED and 5 years of experience in Registered Securities Representative
License or Certification Type: Possess valid Series 7, 63, 65 or 66, and state-specific life and health insurance licenses
Required Skill(s): Knowledge of investment and financial markets
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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First Citizens BancShares Inc