Invoicing Lead

eTeam Inc.

Nashville, TN

JOB DETAILS
SALARY
$65–$70 Per Hour
SKILLS
Accounting, Accounts Payable, Automation, Billing, Business Strategy, Carbon Fiber, Cloud Computing, Communication Skills, Continuous Improvement, Cross-Functional, Data Mapping, Data Processing, Data Quality, Documentation, ERP (Enterprise Resource Planning), Entertainment and Media, Error Handling, Establish Priorities, Executive Relationships, Finance, HyperCard, Integration Testing, Knowledge Transfer, Leadership, Legal, Management Strategy, Mentoring, Metrics, Multiplatform/Cross-Platform, Onboarding, Operations Management, Operations Processes, Oracle Accounts Payable, Oracle Certifications, Oracle ERP, Oracle Fusion Middleware, Organizational Development/Management, Performance Metrics, Power BI, Pricing, Problem Solving Skills, Process Development, Process Improvement, Process Management, Procure to Pay/Purchase to Pay (P2P), Purchasing/Procurement, Regulatory Compliance, Reporting Dashboards, Reporting Skills, Return on Investment (ROI), Risk Management, Root Cause Analysis, Sarbanes-Oxley Act (SOX), Service Level Agreement (SLA), Set Goals, Standard Operating Procedures (SOP), Team Lead/Manager, Time Management, Trend Analysis, Willing to Travel
LOCATION
Nashville, TN
POSTED
30+ days ago
Invoicing Lead
Location: Nashville, TN on-site five days per week; occasional travel to key office locations required
Duration: 06 Months


Position Overview
  • We are seeking a seasoned executive-level Procure-to-Pay Invoicing Lead to provide executive leadership and oversight of our global AP invoicing operations during a critical period of Oracle Fusion ERP implementation, hypercare, and stabilization. This senior role is responsible for driving invoicing execution, ensuring organizational alignment, and managing executive-level relationships throughout the stabilization period.
  • The successful candidate will bring strong executive presence, deep Oracle Fusion expertise, and a proven track record of leading large-scale finance transformation initiatives from go-live through sustained operational excellence.
  • This role will be instrumental in driving process consistency, resolving invoice holds and aged items, and ensuring seamless invoice flow across multiple ERP platforms as we complete our migration to Oracle Fusion.
  • This role is on-site at a client office (Budapest or Nashville) five days per week, with occasional travel to key office locations.
Key Responsibilities

Executive Leadership & Organizational Alignment
  • Provide executive oversight of the global invoicing function, ensuring operational continuity, team alignment, and performance accountability across all geographies and business units
  • Manage executive-level relationships with PTP leadership, Finance, Technology, Procurement, and business unit stakeholders throughout the stabilization and hypercare period
  • Collaborate cross-functionally, working in close partnership with Stakeholder Services to ensure aligned issue resolution, escalation handling, and a consistent experience for internal and supplier stakeholders
  • Serve as a senior escalation point for complex invoicing issues, driving rapid resolution and communicating clearly with leadership on status and impact
  • Establish clear organizational goals, performance expectations, and accountability frameworks aligned to Oracle Fusion go-live milestones and stabilization targets
  • Oversee change-management strategy and organizational-readiness planning to ensure a seamless transition from project to steady-state operations
  • Invoice Operations & Process Management
  • Oversee end-to-end invoice processing across multiple ERP platforms (including legacy and Oracle Fusion) during active migration, ensuring continuity, accuracy, and SLA adherence throughout the transition
  • Manage OCR/invoice imaging workflows, ensuring high capture accuracy, exception handling, and timely routing of invoices through appropriate approval and payment channels
  • Govern invoice hold queue management identifying root causes, driving resolution, and implementing controls to reduce hold volumes and aging
  • Establish and enforce invoice processing standards, coding rules, approval hierarchies, and escalation protocols across all business units and geographies
  • Partner with Procurement, Legal, Finance, Technology and business stakeholders to resolve invoice discrepancies, pricing mismatches, and PO exceptions
Oracle Fusion Implementation & Hypercare
  • Collaborate with ERP Project Leads, serving as the senior invoicing subject matter expert representing global invoicing requirements in design sessions, data mapping, integration testing, and go-live readiness activities
  • Lead invoicing hypercare activities post go-live, including monitoring error queues, exception resolution, issue triage, and escalation management
  • Lead governance over the invoicing hypercare program, including the issue-prioritization framework, escalation protocols, and go/no-go decisions for process handoffs
  • Oversee data integrations between legacy ERPs, Oracle Fusion, and upstream/downstream systems (procurement tools, imaging platforms, payment engines)
  • Identify and escalate integration gaps or data quality issues impacting invoice flow, matching, or approval routing, and partner with Technology to drive resolution
  • Lead invoicing stabilization through sustained operational excellence, ensuring the organization reaches steady-state performance on Oracle Fusion
  • Champion the use of Supplier Onboarding tools/platform to advance supplier enablement, invoicing automation, and analytics capabilities (preferred)
  • Aged Invoice Resolution
  • Own the aged invoice remediation program establishing a structured process for prioritizing, assigning, and resolving aged and stalled invoices across all ERPs
  • Conduct root cause analysis on aged invoice trends, identifying systemic process, data, or configuration issues driving backlog accumulation
  • Track and report on aged invoice reduction progress against defined targets, escalating blockers and driving cross-functional resolution
Reporting, Dashboards & Insights
  • Define and monitor key invoicing KPIs and SLAs including invoice cycle time, first-pass match hold queue volumes, aged invoice aging buckets, and exception rates
  • Design and deliver executive-level dashboards and reporting providing real-time visibility into invoice status, bottlenecks, and compliance metrics across all business units
  • Produce regular reporting for senior leadership on invoicing health, Oracle Fusion implementation impact, and stabilization progress
  • Leverage data insights to identify trends, prioritize remediation efforts, and drive continuous improvement
  • Drive continuous improvement initiatives post-stabilization to maximize ROI from the Oracle Fusion investment and optimize end-to-end invoicing performance
Team Leadership & Organizational Management
  • Lead, mentor, and manage a large, globally distributed invoicing team across multiple locations including Budapest and Nashville
  • Drive team engagement and knowledge transfer to ensure operational continuity and process consistency across geographies
  • Develop and maintain SOPs, training materials, and process documentation for invoicing operations, keeping them current with system and policy changes
Required Qualifications
  • Bachelor's degree in Accounting, Finance, Business, or a related field
  • 12 years of progressive AP/PTP experience with a focus on invoicing operations, with at least 5 years in a VP or equivalent C-suite-adjacent leadership role
  • Hands-on Oracle Fusion AP module expertise, including experience leading or supporting Oracle Fusion go-live and hypercare from an invoicing operations perspective
  • Demonstrated experience managing invoice processing across multiple ERP platforms simultaneously during an active ERP migration
  • Deep expertise in OCR/invoice imaging platforms and exception handling workflows
  • Strong command of invoice hold queue management, root cause analysis, and process remediation
  • Deep expertise in program governance, risk management, and hypercare operational frameworks
  • Proven ability to manage executive-level relationships and lead large, globally distributed teams across multiple time zones in a complex global organization
  • Proven ability to build and deliver executive reporting, dashboards, and KPI frameworks
  • Excellent cross-functional stakeholder management and communication skills
Preferred Qualifications
  • Experience leading large-scale finance transformation initiatives from go-live through sustained operational excellence
  • Oracle Fusion Cloud certification(s) or recognized ERP leadership credentials
  • Familiarity with RPA and automation tools applied to invoice processing
  • Hands-on experience with Graphite Connect is a significant plus
  • Experience working in a global shared services or GBS environment
  • Knowledge of SOX compliance requirements related to AP and invoice processing
  • Media, entertainment, or large enterprise industry background
  • Advanced proficiency in Excel, Power BI, or similar reporting and dashboard tools

About the Company

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eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com