Job Details Job Location: Jacksonville, FL 32246. Position Type: Full Time. Education Level: High School. Travel Percentage: None. Job Shift: 9:00am - 6:00pm.Job Summary Experienced knowledge of daily operations and the bill only program to include processing Individual Patient Solutions product. Provides training to new and existing team members to include IPS Bill Only processes. Ensures work processes are trained to standards through controlled procedures.Essential Functions, Duties, and Responsibilities Coordinates training and development with both Bill Only teams. Ensures training is proficient and evaluations communicated to supervisor.Assists with IPS Gate data entry as needed.Assists the team in gathering shipping information for daily IPS shipments.Works with other departments on IPS shipment deliveries.Resolves complicated discrepancies for bills and prepares approved bills for invoicing.Able to perform all essential IPS bill only duties and responsibilities, including billing corrections against invoices and resolving advanced billing discrepancies.Contributes and assists with process improvement initiatives.Assists with updated controlled Work Instructions.Assists with testing when needed.Performs other related duties as assigned.Qualifications and Educational Requirements High school diploma or equivalent.Two years related experience or equivalent combination of education and experience.Proficient user of Microsoft Office applications.Use of SAP preferred but not required.Knowledge, Skills, and Abilities Adhere and support KLS Martin's quality and safety policies and procedures.Ability to retrieve and interpret documentation.Able to work in a team setting and independently under minimum supervision.Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.Problem solving & Decision Making / Adaptability & FlexibilityHigh level of customer service displaying a positive attitude.Skill Requirements Typing/computer keyboardUtilize computer software (specified above)Retrieve and compile informationVerify data and informationOrganize and prioritize information/tasksOperate office equipmentVerbal communicationWritten communicationResearch, analyze and interpret informationInvestigate, evaluate, recommend actionBasic mathematical concepts (e.g. add, subtract)Physical Requirements Sitting for extended periodsExtended periods viewing computer screenWalkingReadingSpeakingHear/ListenMaintain regular, punctual attendanceRepetitive MotionsWritingHazards Normal office environmentEqual Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#J-18808-Ljbffr