Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?
Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.
Summary:
Boulder Medical Center (BMC) is currently seeking Information Technology (IT) professionals to join our team as a IPT Help Desk Amin! This position will work full-time 40 hours per week on Monday through Friday.
Job Perks:
- Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
- Day shift schedules are Monday through Friday.
- Experience working in both primary care and specialty care clinics.
Job Duties:
- Responds to Tier 1 and Tier 2 level Helpdesk requests with hardware, software, laptops, tablets and peripherals.
- Assists with PBX requests. This would entail helping clients for any 3cx related issues
- Provides trouble-shooting expertise with EHR software and basic desktop hardware
- Maintains hardware and software inventory for all BMC computers, tablets, laptops and servers. Participates as a team-member for the configuration and installation of workstation and server operating systems and applications.
- Performs technical review and analysis recommending technology solutions and direction as needed.
- Provides support for printing issues.
- Performs on-call rotations based on the needs of the medical center.
- Works closely with other IT members on various projects including patching, network expansion, network routing and switching, telephony, infrastructure, etc.
Keyword: EHR, EMR, IT, Support Analyst, Information Systems, Technical Support Analyst, System Administrator, IPT, Help Desk, Desk Support, help desk Technician, service desk, technical support analyst
Required Experience:
- Must be a self-starter able to prioritize and execute tasks, meet deadlines, and work independently within a small team.
- Must be able to define problems, collect data, establish facts and draw valid conclusions when problem solving.
- Must be able to manage constantly changing priorities of a highly complex nature.
- Must possess advanced level knowledge and understanding of Microsoft operating systems, back-office solutions and tools.
- Working knowledge of Cisco networking, VMWare, Citrix and SAN technologies strongly desired.
- Must possess excellent verbal and written communication skills.
- Must be able to demonstrate patience and flexibility when responding to end-user needs and requests.
Education:
- Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent combination of experience and/or education, preferred.
Experience:
- Must have 2-3 years’ experience analyzing, planning and supporting systems in a large networked environment, preferred. IT experience in a healthcare setting, highly desired.
Hiring Salary Range:
- $27.08 - $33.85 hourly; depending on experience.
Location:
This position will be posted three (3) day, and subsequently until filled.
From: Boulder Medical Center