IRCAD North America Concierge

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IRCAD North America Concierge

Charlotte, NC, United States

Job ID: R253394

Shift: 1st

Job Type: Regular

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Department:

10010 IRCAD - Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Thursday, varies from 9am to 9pm

Pay Range:

$18.85 - $28.30

Major Responsibilities:

• Greets visitors, determines nature of visits and directs visitors to appropriate persons.
• Processes all incoming calls in a pleasant and proficient manner.
• Operates overhead and pocket pager paging systems, emergency hotlines and alarm devices.
• Provides directions and information to patients, visitors and hospital personnel.
• Processes incoming and outgoing mail.
• Performs clerical duties such as word processing assignments, copying, filing and creating announcements.
• Monitors office supply inventory and requests needed inventory from purchasing. Receives inventory and ensures the proper stocking, placement and security of received items.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Demonstrated ability to operate basic office equipment and the ability to organize multiple tasks.
• Ability to effectively communicate using the internet (i.e. Lotus Notes or a similar program).
• Demonstrates a strong attention to detail and accuracy.
• Strong communication and interpersonal skills.

Physical Requirements and Working Conditions:

• Must be able to obtain transportation to attend to the daily schedule and other agency business in a timely manner.
• Must be capable of the manual dexterity required to use and operate a computer, telephone, copy machine, writing implements and other varied office equipment.
• Must have the physical stamina to move about in confined spaces and to attend to the essential functions of the position over a period of three or more hours without complete rest.
• Will be required to sit a greater portion of each workday and stand, walk, squat, and bend at various times throughout the day.
• May be responsible to move, lift or support up to 50 pounds.
• Must be able to concentrate on minute detail with occasional interruptions and remember multiple tasks and functions over a period that extends from minutes to hours and frequently weeks at a time.
• Must be able to speak clearly and hear to communicate with people in person or over the telephone.
• Must have accurate vision to read department paperwork and computer screens.
• Subject to temperature fluctuations during occasional agency travel.
• Exposure to hazardous chemicals is rare.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Greets and directs visitors, operates multiple line phone system with efficiency in directing incoming calls and performs various clerical tasks.

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