ISP Technical Records Specialist 1 - App Unit

Idaho State Police - Meridian, Idaho

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

The Idaho State Police is seeking a Technical Records Specialist 1 to join our Bureau of Criminal Identification Team in the Applicant Unit. This position provides a variety of records support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work.

PLEASE NOTE: The successful applicant will be required to complete a background investigation, polygraph examination and comply with our drug policy. Please review ISP Professional Standards for more information.

EXAMPLE OF DUTIES:

• Review, evaluate, approve, and process civil and law enforcement applicant background check documents.
• Research, analyze, and interpret responses from criminal history records for dissemination to state, local, and independent agencies or private individuals. This process may require accessing multiple information sources and involve extensive knowledge of the Computerized Criminal History database.
• Determine and explain compliance with laws, rules, regulations and policies and take appropriate action providing information and services to customers in-person and over the phone.
• Evaluate and manage processing of transactions into electronic accounting software, including; creating billing invoices; researching money received on account; posting and applying payments.
• Provide fingerprint services for licensing, employment and personal criminal history checks.

MINIMUM QUALIFICATIONS:

• Experience monitoring a records system to identify and correct errors.
• Researching a variety of sources to resolve problems.
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments.
• Entering and retrieving data using a computerized records system.
• Ability to type 40 words per minute.

Desirable Qualifications:

• At least one year of work experience obtaining and safeguarding sensitive information.
• Experience using word processing software to create and modify documents.
• Experience with cash handling, balancing and reconciling.
• Ability to speak English & Spanish fluently.
• Previous experience working in a law enforcement agency.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit State of Idaho benefits.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

• Benefits may not be applicable for temporary or seasonal positions.