IT Accessibility Specialist - UTIA Information Technology

The University of Tennessee

Knoxville, TN

Apply

JOB DETAILS

SALARY

$65,000–$75,000 Per Year

SKILLS

Academic Research, Americans with Disabilities Act (ADA), Assistive Technology, Auditing, Career Counseling, Coding Standards, Communication Skills, Community Support, Compensation and Benefits, Documentation, Educational Technology, Government, Higher Education, Information Technology & Information Systems, Internet Application, Leadership, Learning Management System (LMS), Maintain Compliance, Marketing Communications, Online Communications, Online Training, Public Policy, Quality Assurance Methodology, Record Keeping, Regulations, Section 508, Technical Support, Test Tools, Training/Teaching, United States Department of Energy (DOE), Volunteer Experience, Web Accessibility, Web Design

LOCATION

Knoxville, TN

POSTED

1 day ago

Job Description

The IT Accessibility Specialist leads UTIA's digital accessibility efforts by reviewing websites and digital platforms, identifying barriers, and guiding remediation. This role interprets accessibility requirements, advises stakeholders on standards and bestpractices, and partners with ITS, Marketing & Communications, and content owners to embed accessibility across UTIA. This position reports to the Director of IT Solutions in UTIA's Information Technology Services (ITS) department.

Responsibilities

Accessibility Compliance & Monitoring (40%) - Lead accessibility compliance efforts across websites, web applications, instructional systems, and other digital platforms; conduct audits, identify barriers, communicate findings, and oversee remediation.
Consultation, Training & Support (35%) - Serve as the accessibility subject matter expert for web content, documents, and digital tools; coordinate training; and partner with stakeholders to build accessibility into projects and content workflows.
Policy & Procedure Alignment (15%) - Implement and maintain accessibility-related procedures, advise faculty and staff on expectations, and update standards and documentation as requirements evolve.
Reporting & Coordination (10%) - Maintain records of reviews and remediation activity, track compliance status, and escalate recurring or unresolved issues through appropriate channels.

Qualifications

Required Qualifications

Education: Bachelor's degree in information technology, web design, communications, education, or related field.
Experience: Three years of relevant professional experience in digital accessibility, compliance review, web governance, instructional technology, or related areas.
Knowledge of digital accessibility laws, standards, and regulations, including the ADA and Section 508; skill in evaluating accessibility across websites, documents, and web-based systems; and ability to use tools such as SilkTide, WAVE, or comparable platforms to identify barriers and support remediation.

Preferred Qualifications

Education: Bachelor's degree in information technology, web design, communications, education, or related field.
Five years of relevant professional experience in digital accessibility, compliance review, web governance, instructional technology, or a related area; experience in a policy-driven public sector or higher education environment; experience preparing compliance-related reports; and experience implementing accessibility practices in learning management systems or other enterprise platforms.
Advanced skill in accessibility testing methods and tools; working knowledge of coding, content standards, and assistive technologies that support accessible digital experiences; ability to translate technical findings into clear guidance; and ability to develop practical, user-centered accessibility solutions.

Work Location

Location: Knoxville, Tennessee
Hybrid

Compensation and Benefits

UT market range: MR12
Anticipated Hiring Range: $65,000 to $75,000
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

To apply, please submit an application with the following materials:

Resume
Cover Letter

About The College/Department/Division

UTIA Information Technology Services delivers strategic technology leadership, enterprise systems, cybersecurity, networking, web and application development, and user support across the Institute of Agriculture's statewide footprint. The department partners with academic, research, Extension, and administrative units to provide reliable, secure, and accessible technology services that advance UTIA's mission.

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

About the Company

The University of Tennessee

Resume Resources

Free Resume Templates Free Resume Builder