Our Service StandardAt San Antonio Citizens Federal Credit Union, we are dedicated to cultivating a culture of service excellence service standards. These service standards are important for how we engage with our members, non-members, and teammates. They reflect our core values of Dependable, Passionate, Collaborative, Empathy, and Community, supporting our vision to empower dreams and our mission to leverage our collective resources to help one another thrive.Role SummaryAs an IT Admin Support Specialist, you provide front-line technical and administrative support that keeps the Credit Union’s teams productive and secure. This role exists to deliver timely assistance, maintain accurate technology records, and support reliable day-to-day operations.Key responsibilities include responding to internal support requests; diagnosing routine hardware, software, and connectivity issues; setting up workstations and user access; coordinating with technology vendors; maintaining ticketing, asset, and inventory documentation; assisting with projects; and completing basic website/digital updates.Required knowledge and skills:- Foundational knowledge of computer systems, networks, hardware, and common applications- Strong troubleshooting, analytical, and problem-solving ability- Excellent organization, time management, and follow-through- Clear verbal and written communication and strong interpersonal skills- Ability to manage multiple priorities with accuracy- Service-oriented, detail focused, and able to safeguard confidential access with integrity- Familiarity with Microsoft 365 and WordPress; quick learner across new platformsApply to be considered for this onsite, full-time opportunity in San Antonio, FL.A Typical WorkdayYour day is spent onsite, Monday–Friday (8:00–5:00), balancing quick-turn requests with planned work. You start by reviewing open items, then move between focused desk time and short, in-person check-ins with teammates. Throughout the day you document updates carefully, keep inventory and vendor details organized, and communicate status in a clear, professional way. You may also reserve time for light website and digital presence maintenance, then close out the afternoon by confirming next steps and ensuring follow-through on anything still in progress.Total RewardsThis full-time role includes a competitive salary and a benefits package designed to support your health and financial wellness: Medical, Dental, and Vision coverage; 401(k); Life Insurance; a Flexible Spending Account; Paid Time Off; and access to a Snack/Drink Room.