Adobe Product Family, Anti-Virus Software, Best Practices, CAD (Computer-Aided Design) Software, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Change Control, Communication Skills, Compensation and Benefits, Computer Networks, Computer Systems, Consulting, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop PC, Desktop Virtualization, Detail Oriented, Disaster Recovery, Documentation, Failover, Fortune 500 Customers, ITIL (IT Infrastructure Library), Identify Issues, Information Systems/Technology IS/IT Administration, Java, MCITP - Microsoft Certified IT Professional, Maintenance Services, Microsoft Active Directory, Microsoft Hyper-V, Microsoft Operations Manager (MOM), Microsoft Product Family, Microsoft System Center Operations Manager (SCOM), Microsoft Windows 7, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Technology, Multitasking, Network Systems, Operating Systems, Organizational Skills, Performance Analysis, Plotters, Presentation/Verbal Skills, Preventative Maintenance, Print Server, Printers, Process Development, Sales Management, Server Maintenance, Software Administration, Software Development, Software Patches, Software Upgrades, System Operations, Systems Administration/Management, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Testing, VMWare, VMWare View, VMWare vCenter, VMWare vSphere, WINS (Windows Internet Naming Services), Writing Skills