IT Administrator

Axcient

Denver, Colorado

JOB DETAILS
SKILLS
Administrative Skills, Asset Management, Automation, Cloud Applications, Communication Skills, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), Distributed Computing, Emerging Technology, Firewalls, Hardware Configuration Management, Help Desk, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information Technology Software, Internet/IP Telephony, Internet/Online Service, Linux Operating System, Mac Operating System, Microsoft Active Directory, Microsoft Windows Operating System, Mobile Devices, Network Administration/Management, Network Monitoring, Network Routers, Network Switching, Office Equipment, Operating Systems, Performance Analysis, Peripheral Hardware, Problem Solving Skills, RADIUS (Remote Authentication Dial-In User Service), Service Delivery, Slack, Software Administration, Software Configuration Management, Software Installation, Systems Administration/Management, Team Player, Technical Leadership, Technical Support, VLAN (Virtual Local Area Network), Wireless Communications
LOCATION
Denver, Colorado
POSTED
15 days ago

Summary:

The IT Administrator focuses on improving the internal IT experience for Axcient’s dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure.

Key Responsibilities:

  • Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment.
  • Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services.
  • Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others.
  • Monitor and administer physical access to building and office spaces.
  • Make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Provision of end-user services, including internal help desk and internal technical support services.
  • Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members.
  • Keep current with the latest technologies.
  • Participate or lead Internal IT projects and the Internal IT project portfolio.
  • Own asset management for IT hardware, software and equipment.


Summary:

The IT Administrator focuses on improving the internal IT experience for Axcient’s dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure.

Key Responsibilities:

  • Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment.
  • Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services.
  • Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others.
  • Monitor and administer physical access to building and office spaces.
  • Make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Provision of end-user services, including internal help desk and internal technical support services.
  • Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members.
  • Keep current with the latest technologies.
  • Participate or lead Internal IT projects and the Internal IT project portfolio.
  • Own asset management for IT hardware, software and equipment.


Experience, Skills, and Competencies:

  • Team-focused, collaborative attitude
  • Self-starting, tenacious work ethic
  • Comfortable supporting office-based and remote employees located throughout the United States and globally.
  • Resolves problems intuitively but knows when to ask for help.
  • Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements.
  • Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and “owning it”.
  • Ability to work in a dynamic, fast-paced, and rapidly growing company
  • Bachelor’s degree or 2+ years of progressive, related work experience.
  • Experience with IP Telephony and remotely distributed phone systems – RingCentral a plus.
  • Experience with office networking – Meraki and Ubiquiti/Unifi a plus.
  • Familiarity with Windows, MacOS and Linux
  • Moderate networking experience - administering DHCP, VLAN’s, Radius, etc.
  • Confident Installing and troubleshooting software


Skills & Requirements

Experience, Skills, and Competencies:

  • Team-focused, collaborative attitude
  • Self-starting, tenacious work ethic
  • Comfortable supporting office-based and remote employees located throughout the United States and globally.
  • Resolves problems intuitively but knows when to ask for help.
  • Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements.
  • Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and “owning it”.
  • Ability to work in a dynamic, fast-paced, and rapidly growing company
  • Bachelor’s degree or 2+ years of progressive, related work experience.
  • Experience with IP Telephony and remotely distributed phone systems – RingCentral a plus.
  • Experience with office networking – Meraki and Ubiquiti/Unifi a plus.
  • Familiarity with Windows, MacOS and Linux
  • Moderate networking experience - administering DHCP, VLAN’s, Radius, etc.
  • Confident Installing and troubleshooting software

About the Company

A

Axcient