IT Analyst - Non-Merit

Baltimore County Maryland

Towson, MD

JOB DETAILS
SALARY
$54.75–$70.70 Per Hour
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Business Analysis, Business Processes, Business Solutions, Change Management, Compensation and Benefits, Credit Union, Customer Support/Service, Data Processing, Employee Assistance Plan, Functional Requirements Document (FRD), Government, Health Insurance, High School Diploma, Identify Issues, Information Technology & Information Systems, International Business, Life Insurance, On Call, Operations Processes, Patient Care, Payroll Tax, Process Analysis, Process Development, Process Flow, Process Improvement, Project Management Software, Project/Program Management, Prototyping, Quality Assurance, Quality Assurance Methodology, Requirements Management, Retirement Plan, Risk, Scrum Project Management and Software Development, Software Development, System Operations, System Test, Systems Analysis, Technical Support, Test Scripts, Testing, Training/Teaching, Unit Test, Waterfall Model of Software Development
LOCATION
Towson, MD
POSTED
9 days ago

IT Analyst - Non-Merit

Salary

$54.75 - $70.70 Hourly

Location

Towson, MD

Job Type

NON-MERIT

Job Number

NM.134 7-2026 OIT

Department

INFORMATION TECHNOLOGY

Opening Date

07/16/2026

Closing Date

7/30/2026 4:30 PM Eastern

  • Description
  • Benefits

Regular Schedule: 34

hours per week

A Non-Merit vacancy exists in the Office of Information Technology.

Non-Merit positions

are not classified within the Baltimore County Government Classification and

Compensation Plan.

A list of eligible

applicants will be established based on the examination as outlined below.

Current and future

vacancies occurring in any Office or Department of Baltimore County General

Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure

to complete all fields of the "Work Experience" section of the

application will result in your application not being considered. A

resume will not be considered in determining your qualifications for a

position. Applicants selected for an interview may provide a resume at

that time.

You can attach your

transcript(s) or license(s) to your application.

Failure to submit

proof of Licenses, Certifications and Education will result in your application

not being considered. Proof of licenses, certifications, and/or education must

be submitted with each application.

Examples of Duties

DEFINITION OF RESPONSIBILITY:

Under general supervision, identifies and specifies business requirements, resources and processes for a sub-system or major system modification. Uses advanced analytical tools and methods to analyze and streamline business processes. Conducts business requirements reviews and independently formulates logical statements of business requirements.

EXAMPLES OF ESSENTIAL DUTIES:

  • Develops functional/non-functional system requirements using documented business requirements.
  • Works with development staff and/or vendor staff to create prototype designs for medium-risk projects. Creates detailed unit/system testing scripts based on functional requirements.
  • Works with QA staff to facilitates user acceptance testing processes as required.
  • Assesses and develops recommendations for process improvements and technology solutions in County agencies.
  • Conducts in-depth analysis of County systems, operations, and procedures through interviews with Agency representatives and the review of existing policy and procedure documents.
  • Captures, consolidates, and communicates information from the Subject Matter Experts (SMEs) and vendors to the rest of the team.
  • Translates client requirements into highly specific functional/non-functional requirements documents.
  • Assesses business opportunities, defines problems and identifies business solutions.
  • Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers.
  • Will analyze existing business processes and data flows to develop system designs, delivery roadmaps and integrations to other systems.
  • Generally, demonstrate knowledge of application systems in area of responsibility to identify, evaluate and define impacts of changes.
  • Demonstrate knowledge in diverse project management methodologies, including Waterfall, Agile, Lean and Scrum.
  • Identifies opportunities for increasing business/technical process efficiencies through the application of technology.
  • Confers with County agencies and provides advice, consultation, and technical assistance throughout project implementation.
  • Provides quality customer service.
  • Participates in user training or often conducts the training when needed.

(Note: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Education, Training, and Experience:

Experience: Possession of a high school diploma or appropriate equivalent, PLUS at least ten (10) years of experience in business or systems analysis, OR a bachelors degree PLUS at least five (5) years' experience in business or systems analysis.

Additional experience as described in the examples of essential duties may be substituted on a year-to-year basis, up to a maximum of four years, for the required education.

Certification as a Certified Business Analyst Professional (CBAP) from the International Institute of Business Analysis (IIBA) may be substituted for two years of required experience.

Demonstrated experience in systems analysis, change management, project management, program analysis or a closely related field preferred.

Recent engagement with a government entity preferred.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: IT Analyst - Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Incumbents may be required to join an on-call rotation to provide after-hours support. This position works an average scheduled workweek of 34 hours, Monday through Friday. May occasionally require additional hours, which may include weekends, evenings and holidays.

Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov

About the Company

B

Baltimore County Maryland