Background Investigation, Business Processes, Computer Science, Customer Support/Service, Driver's License, Enterprise Applications, High School Diploma, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Management of Information Systems/Technology (MIS), Problem Solving Skills, Requirements Management, Software Administration, Software Development Lifecycle (SDLC), Software Patches, Software Upgrades, Systems Administration/Management, Team Player, Technical Writing, Testing, User Documentation
IT Application Specialist
Salary
$60,306.00 - $93,794.00 Annually
Location
City Hall, 300 West Main Street, Grand Prairie, TX
Job Type
Full Time
Job Number
2026-00181
Department
Information Technology
Division
Application Services
Opening Date
06/05/2026
Closing Date
8/8/2026 5:00 PM Central
Job Summary
Under general direction of the IT Manager-Applications, the IT Applications Specialist is responsible for managing and maintaining business-specific enterprise applications, this includes the testing, troubleshooting, scheduling, deployment, security and support of application patches and upgrades.
Essential Job Functions
This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.
This position has responsibilities that require lifting up to 10 pounds on occasion.
- Support of upgrades, software patches, system configuration and administration, troubleshooting, testing, and daily monitoring of key infrastructure and third party applications throughout the application life cycle.
- Provides customer support and assists in working with internal IT teams and technology vendors to ensure all systems are available and secure on a 24 by 7 basis.
- Develops and ensures updates to technical and/or user documentation of systems, processes, troubleshooting steps, etc.
- Participates in the evaluation and selection process for application packages. Collects requirements and performs analysis on 3rd party solutions for internal business processes.
- Develops and ensures updates to technical and/or user documentation of systems, processes, troubleshooting steps, etc.
- Interacts with all IT divisions to assist in resolving problems with software products or systems.
- All other duties as assigned by the Application Services manager.
- Regular and consistent attendance and punctuality for the assigned work hours is essential.
Minimum Qualifications
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be:
- Education: Associates degree in Computer Science, Management Information Systems or related discipline, or the equivalent in experience.
- Experience: Two (2) years of increasingly responsible experience in the area of application specialization.
- Licenses: Valid Drivers License required.
- Certifications Required: Familiarity with ITIL (Certification is preferred or ability to certify within 6 months of hire).
01
What is the highest level of Education obtained?
- Some high school, no diploma or GED
- High School Diploma/GED
- Some College, no degree
- Technical or Trade School (Did not complete)
- Technical or Trade School (Completed)
- Associates Degree
- Bachelors Degree
- Masters Degree
- Doctorate Degree
02
Please list the type of degree (Associates, Bachelors, Masters, etc) and specialization you current hold.
03
Do you have a valid drivers license?
04
Will you be able to pass a CJIS compliant background check and obtain appropriate CJIS clearance?
05
Will you be able to obtain a ITIL certification within 6 months of hire?
06
How many years of related work experience do you have?
- No Experience
- Less than 1 year
- 1 year less than 2 years
- 2 years less than 3 years
- 3 years less than 4 years
- 4 years less than 5 years
- Over 5 year
Required Question
Employer City of Grand Prairie
Address 300 W. Main Street
Grand Prairie, Texas, 75050
Phone 972-237-8192
Website http://www.gptx.org