IT Applications Specialist

Position: IT Applications Specialist Hourly: $23.27 Full-Time – Negotiable Location: Gaming Division Reports to: IT Manager  

 Responsibilities: 

• Install and optimally configure application software to meet operational needs. 

• Ensure high standards of customer service in alignment with North Star Mohican Casino Resort’s policies and procedures. 

• Uphold customer service standards in accordance with organizational policies. 

• Maintain a reliable attendance record and punctuality. 

• Wear an approved departmental uniform and adhere to all established rules and policies. 

• Carry a company cell phone for on-call support. 

• Provide functional and technical support for application-specific issues, including report printing. 

• Prepare and conduct training sessions for application software users. 

• Create handout materials, subject to supervisor review. 

• Support application-specific backups, including SQL databases. 

• Assist in data compilation and evaluation for hardware and software selections. 

• Maintain application-related procedure manuals and inventory. 

• Document support activities per organizational standards. 

• Prepare administrative reports as requested. 

• Stay current in the field through ongoing education and review of relevant publications. 

• Participate in on-call rotation and adhere to the Casino’s Drug and Alcohol-Free Workplace Policy. 

• Comply with all workplace policies, procedures, and regulatory expectations. 

• Duties are subject to change based on organizational needs. 

Qualifications & Education: 

• High School Diploma or GED ; Associate degree in a technical computer-related program preferred. 

• Minimum one (1) year of relevant experience in a networked environment, or equivalent education. 

• Knowledge of a broad range of computer systems, applications, hardware, and networking. 

• Proficiency in word processing, spreadsheets, and database software in a Windows environment. 

• Skills in preparing and analyzing operational and technical reports. 

• Gaming Industry/Casino experience preferred, experience with Gaming Systems a plus. 

• Strong problem-solving abilities, with experience in application and network systems software maintenance. 

• Excellent verbal and written communication skills. 

• Bachelor’s Degree in a technical computer-related program preferred. 

• Must obtain and maintain a Mohican Nation Gaming License. 

• Successfully passed a Criminal Investigation Background Check (CIB) and pre-employment screening. 

• Flexibility to work various shifts, including weekends and holidays. 

• Ability to collaborate with a diverse group of individuals. 

• Positive attitude and commitment to teamwork. 

• Willingness to pursue self-development and adapt to change. 

• Must meet employer's liability insurance eligibility requirements. 

• Must be at least 18 years of age. 

Work Conditions: 

• Ability to frequently walk, sit, stand, and use hands for handling or feeling. 

• Must be able to lift and/or move up to fifty (30) pounds regularly. 

• Specific vision abilities include close, distance, peripheral vision, and depth perception. 

• Work is performed in a casino setting with a higher noise level; evening/weekend shifts may be . 

• Work environment requires excellent personal hygiene and is non-smoking and dust-free. 

How to Apply: To  click the APPLY bottom above.  Applicants must include a resume with their employment application, clearly stating how they meet the position qualifications.   

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be  to obtain and maintain a valid gaming license 

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.