Application Programming Interface (API), Architectural Services, Best Practices, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Ecosystems, Engineering, Enterprise Application Integration (EAI), Enterprise Architecture, Identify Issues, Information Architecture, Leadership, Mentoring, Microsoft Dynamics, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows CE Operating System, On Site Support, Problem Solving Skills, Software Development Lifecycle (SDLC), Software Engineering, Standards Development, Standards Strategy, Technical Leadership, Technical Strategy, Technical/Engineering Design