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IT Asset & Deployment Engineer – SCCM / Intune / ServiceNow

Iconma

East Moline, IL

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JOB DETAILS
SALARY
$21.11–$24.11 Per Hour
SKILLS
Administrative Skills, Asset Management, Asset Management Software, Audiovisual, Auditing, Communication Skills, Configuration Management, Customer Relations, Data Quality, Desktop PC, Detail Oriented, Ecosystems, Establish Priorities, Hardware Repair, Health Plan, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Inventory Levels, Inventory Management, Laptop Hardware, Laptop PC, Logistics, Maintain Compliance, Microsoft Product Family, OEM (Original Equipment Manufacturer), Presentation/Verbal Skills, Project Tracking, ServiceNow, Shipping/Receiving, Standard Operating Procedures (SOP), System Center Configuration Manager (SCCM), Technical Support, Writing Skills
LOCATION
East Moline, IL
POSTED
26 days ago
Our Client, an IT Services and Consultant company, is looking for an IT Asset & Deployment Engineer – SCCM / Intune / ServiceNow for their Moline, IL location.
 
Responsibilities:
  • Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
  • Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
  • Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
  • Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
  • Maintain and update asset movement, device status, and lifecycle records in ServiceNow.
  • Conduct monthly inventory audits and reconcile physical assets with system records.
  • Support shipping and receiving activities, including device staging, packaging, and coordination with logistics teams.
  • Track and execute project-based deployment work, ensuring adherence to defined priorities, timelines, and guidelines.
  • Update tickets, tasks, and project records in ServiceNow, ensuring data accuracy and audit readiness.
  • Collaborate effectively with IT support teams, configuration centers, and shipping/receiving departments.
  • Communicate clearly with customers and internal stakeholders through written and verbal updates.
  • Follow standard operating procedures, security guidelines, and asset management policies.
 
Requirements:
  • Hands-on experience in Depot Management/Configuration Center operations.
  • Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
  • Working experience with Microsoft ecosystem and device management tools, including:
  • O365 / Microsoft 365
  • Intune / Endpoint Management
  • SCCM / Configuration Management
  • Asset Management tools
  • Practical working knowledge of ServiceNow for incident, asset, and task updates.
  • Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
  • Good understanding of shipping, receiving, and inventory control processes.
  • Strong written and verbal communication skills.
  • Customer-focused mindset with the ability to work directly with end users and stakeholders.
  • Ability to prioritize work effectively in a fast-paced, project-driven environment.
  • High ownership, attention to detail, and accountability.
  • Willingness to work from the office and support hands-on operational activities.
  • Positive attitude with readiness to learn and adapt.
  • Years of Experience: 7.00 Years of Experience
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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