IT Asset & Desktop Deployment Specialist

Artech LLC

Miami, FL

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JOB DETAILS

SALARY

$30–$36 Per Hour

SKILLS

Asset Management, Communication Skills, Customer Support/Service, Data Migration, Database Backup, Delivery Driving, Delivery Management, Desktop PC, Detail Oriented, Distribution Management, Documentation, Help Desk, Identify Issues, Inventory Management, Laptop PC, Logistics, Mac Operating System, Maintain Compliance, Microsoft Windows Azure, Microsoft Windows Operating System, Multitasking, Organizational Skills, Schedule Development, Security Compliance, ServiceNow, User Interface/Experience (UI/UX)

LOCATION

Miami, FL

POSTED

1 day ago

Request ID:93831-1
Title: IT Asset & Desktop Deployment Specialist
Location: Port of Miami location (Miami, FL)
Duration: 3+ Months
Salary Range: $30- $36 an hour on W2 or C2C

Job Description:
Key Responsibilities
1. Device Deployment & Imaging
" Perform imaging of new laptops using standardized enterprise images provided by the client.
" Build and configure devices from the designated staging location (Port of Miami).
" Ensure all devices are compliant with organizational security standards through Intune enrollment.
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2. Device Lifecycle Management
" Coordinate distribution of new devices and collection of legacy devices.
" Ensure successful execution of end-user device refresh lifecycle covering:
o Asset assignment
o Device activation
o Decommissioning of old hardware
" Maintain accurate tracking of all devices through ServiceNow asset management.
________________________________________
3. User Data Migration & Support
" Guide users to back up data to OneDrive prior to transition.
" Provide documentation and instructions to ensure smooth migration of files/settings.
" Troubleshoot post-deployment issues, including application setup and device access.
" Conduct follow-ups to ensure users are fully operational.
________________________________________
4. Logistics & Coordination
" Coordinate shipping of devices to remote users via FedEx and track deliveries.
" Manage scheduling for delivery/returns:
o Remote users via scheduling tools
o Onsite users via designated pickup locations
" Validate user eligibility through ServiceNow and Azure prior to deployment.
________________________________________
5. Asset & Inventory Management
" Update asset records at every lifecycle stage:
o Shipment
o Delivery
o Assignment
o Return
" Maintain tracking numbers and audit trails in ServiceNow.
________________________________________
6. Stakeholder & Governance Support
" Work closely with project stakeholders (Engagement Manager, SMEs, client teams).
" Follow defined governance and reporting structures.
" Ensure adherence to agreed service windows and delivery timelines.
________________________________________
Work Environment & Coverage
" Locations: Miami-area sites including Port of Miami, Miramar, Weston, FIU, Tech Hub, and Biscayne.
" Service Window: Monday Friday, 8:00 AM 5:00 PM (EST).
" Support Model: Combination of onsite and remote user support.
________________________________________
Required Skills & Qualifications
Technical Skills
" Expertise in:
o Windows & Mac OS device setup and configuration
o Imaging and endpoint deployment tools
o Client Intune / Endpoint Manager
o ServiceNow (Asset Management preferred)
o Azure AD user/device validation
________________________________________
Functional Skills
" Strong understanding of:
o IT asset lifecycle management
o End-user support and troubleshooting
o Data migration and backup processes
o Logistics coordination and scheduling
________________________________________
Soft Skills
" Excellent communication and user interaction skills
" Strong coordination and multitasking capabilities
" Attention to detail in asset tracking and documentation
" Ability to work in fast-paced, high-volume rollout environments

Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

About the Company

Artech LLC

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