General Purpose
Support all phases of the enterprise IT Asset Management (ITAM) process for hardware, software, operational technology, or other IT assets, ensuring the enterprise is equipped with appropriate assets. Responsibilities encompass the entire asset lifecycle, from procurement through to offboarding and decommissioning. Support vendor relationships and assist with agreement administration. Apply working knowledge of ITAM processes and execute on multiple assignments.
Job Duties and Responsibilities
Lifecycle Management
Coordinate procurement, deployment, maintenance, and decommissioning of IT and operational technology (OT) assets
Manage warranties, service agreements, and vendor relationships
Assist with lifecycle planning, including forecasting replacement cycles and end-of-support milestones
Inventory & Data Management
Support and maintain automated IT and OT asset inventory within the appropriate system or database
Clean, validate, and reconcile asset data to ensure accuracy, compliance with data models, naming conventions, and metadata requirements
Maintain documentation repositories for IT and OT assets, including network topology, system architecture, configuration details, and compliance standards
Compliance & Reporting
Track asset compliance across network segments, OS/firmware versions, software versions, lifecycle status, and security posture
Identify non-compliant assets and document corrective actions
Produce recurring compliance, lifecycle, and cost reports; produce reports to assist management in forecasting needs
Develop dashboards and metrics reflecting compliance posture and lifecycle position
Perform audits and regular inventory reviews; support internal/external audits
Software & Licensing
Track software licenses and installations across IT and OT environments
Ensure licenses are accurately represented in appropriate system or database
Support cost forecasting for software assets
Procurement & Vendor Management
Maintain contract repository for software and leased hardware assets
Leverage purchasing agreements, carrier incentives, promotions, volume discounts, and other methods to secure best pricing
Collaborate with other departments to meet project hardware and software requirements
Operate as point of contact for remote offices and locations regarding asset assignment. Collaborate with the accounting department to resolve intercompany chargeback issues
Mergers & Acquisitions
Support efforts to merge accounts and transfer assets
Documentation & Governance
Maintain version control and ensure documentation remains current
Create and maintain documentation related to procurement, asset maintenance, offboarding, and decommissioning of various IT assets
Help to implement asset management processes and procedures for enterprise
Deploy best practices for enterprise ITAM
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required