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IT Asset Management Specialist

Macpower Digital Assets Edge Private Limited

San Francisco, CA

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JOB DETAILS
SALARY
$35.32–$48.67 Per Hour
SKILLS
Analysis Skills, Asset Management, Atlassian JIRA, Best Practices, Cloud Computing, Communication Skills, Computer Skills, Cross-Functional, Customer Support/Service, Detail Oriented, Documentation, Finance, Hardware Administration, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology Software, Information Technology/Systems Audit, Inventory Management, Maintain Compliance, Negotiation Skills, Onboarding, Peripheral Hardware, Physical Inventory, Presentation/Verbal Skills, Purchasing/Procurement, Reconciliation, Security Software, ServiceNow, Software Development Lifecycle (SDLC), Software Licenses, Software as a Service (SaaS), Standard Operating Procedures (SOP), System Center Configuration Manager (SCCM), Technical Support, Writing Skills
LOCATION
San Francisco, CA
POSTED
1 day ago
Key Responsibilities:
  • Maintain accurate, centralized inventory of IT assets including endpoints, peripherals, hardware, software, and cloud resources.
  • Tag assets properly and associate them with owners, locations, cost centers, and lifecycle status.
  • Process full asset lifecycle events such as requests, procurement, receipt, deployment, moves/changes, returns, and disposal using ITAM/ITSM tools.
  • Support hardware refresh, replacement, and disposal programs while ensuring compliance with data-wipe and environmental policies.
  • Track software license entitlements, allocations, and usage against deployments.
  • Identify under-utilized, unused, or over-allocated licenses and propose reclamation or optimization actions.
  • Prepare data and summaries for renewals, true-ups, and vendor negotiations.
  • Coordinate with Procurement, Finance, and Security on new software onboarding and standardization.
  • Plan and conduct periodic IT asset audits for hardware, software, and cloud, including physical inventories and tool-based reconciliations.
  • Reconcile inventory with purchase data, system discovery, and physical checks to resolve gaps.
  • Document audit findings, track remediation, and improve controls to prevent issues.
  • Handle IT asset-related tickets like new hire kits, swaps, returns, access, and software requests while enforcing standards.
  • Partner with service desk and endpoint teams to streamline asset workflows and documentation.
  • Produce reports and dashboards on inventory accuracy, asset utilization, compliance, and savings opportunities.
  • Maintain and update ITAM process documentation, SOPs, and knowledge articles.
Requirements (Technical, Functional, and Behavioral Skills):
  • 3+ years in IT Asset Management, IT Operations, or related roles.
  • Hands-on experience with ITAM/ITSM tools such as ServiceNow, Jira Service Management, Ivanti, Flexera, or similar.
  • Solid understanding of IT hardware and software lifecycle processes from request to retire.
  • Familiarity with software licensing models including per-device, per-user, subscription, and SaaS.
  • Strong analytical skills and attention to detail for reconciling data from multiple systems.
  • Experience collaborating with cross-functional stakeholders in IT, Finance, Security, and Procurement.
  • Excellent written and verbal communication skills.
Preferred Skills:
  • Experience supporting IT asset or software license audits.
  • Exposure to endpoint management or discovery tools such as Intune, Jamf, SCCM, or Tanium.
  • Background in mid-to-large enterprise environments.
  • Knowledge of ITIL/ITSM and ITAM best practices; certifications like ITIL, CSAM, CAMP, or CITAM are a plus.

About the Company

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Macpower Digital Assets Edge Private Limited

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